Austins Guest House

Rating
3.0 stars
Prices will be charged in United Kingdom Pounds Thu 30 Mar 2017 Fri 31 Mar 2017 Sat 01 Apr 2017 Sun 02 Apr 2017 Mon 03 Apr 2017 Tue 04 Apr 2017 Wed 05 Apr 2017 Thu 06 Apr 2017 Fri 07 Apr 2017 Sat 08 Apr 2017 Sun 09 Apr 2017 Mon 10 Apr 2017 Tue 11 Apr 2017 Wed 12 Apr 2017
Single Rooms

Single Standard ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold 35 35 35 Sold Sold Sold Sold 35 39 39 39

Single Standard ROOM ONLY Advanced Purchase

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Book £ Sold Sold Sold Sold 32 32 Sold Sold 39 39 32 36 36 36

Single with shower ROOM ONLY with FREE Cancellation / Modify

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Book £ 35 Sold Sold 36 36 36 Sold Sold Sold Sold 36 41 41 41

Single with shower ROOM ONLY Advance Purchase Rate

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Book £ Sold Sold Sold Sold 34 34 Sold Sold 44 Sold 34 39 39 39
Twin Rooms

Twin with Shower ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold 43 Sold 45 Sold 45 Sold Sold 45 Sold Sold 45

Twin with shower ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold Sold 42 Sold 42 Sold Sold 42 Sold Sold 42

Twin En-suite ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold 43 45 45 45 45 Sold Sold 43 Sold 48 48

Twin En-suite ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold 42 42 42 42 Sold Sold 40 Sold 45 45

Twin Superior ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold 52 52 Sold 52 Sold Sold Sold 52 52 52 Sold

Twin Superior ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold 49 Sold 49 Sold Sold Sold 49 49 49 Sold
Double Rooms

Double Standard ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold Sold Sold Sold 42 Sold Sold Sold 40 45 Sold Sold

Double Standard ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold Sold Sold 39 Sold Sold Sold 37 42 Sold Sold

Double En-suite ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold Sold 46 Sold Sold 46 Sold Sold 43 Sold Sold Sold

Double en-suite ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold 43 Sold Sold 43 Sold Sold 40 Sold Sold Sold

Double Superior ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold Sold 52 Sold Sold 52 Sold Sold Sold Sold Sold Sold

Double Superior ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold 49 Sold Sold 49 Sold Sold Sold Sold Sold Sold
Family Rooms

Double En-suite+single ROOM ONLY with FREE Cancellation / Modify

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Book £ Sold Sold Sold 46 48 48 48 48 Sold Sold 46 53 53 Sold

Double En-suite+single ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold 44 44 44 44 Sold Sold 42 49 49 Sold

2Bedroom Apartment ROOM ONLY with FREE Cancellation / Modify

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Book £ 89 Sold Sold 90 Sold 100 Sold Sold Sold Sold Sold Sold Sold 110

2 BedroomApartment ROOM ONLY Advance Purchase

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Book £ Sold Sold Sold Sold Sold 92 Sold Sold Sold Sold Sold Sold Sold 102
Move the mouse over the price for inclusions, occupancy and minimum stay

Property Information

Austins Guest House
442920377148
442920377148
11 Coldstream Terrace
City Centre, Cardiff
. Wales CF11 6LJ United Kingdom

Small friendly B&B in the centre of the city 300m from the Cardiff Castle and overlooking the river. The main Cardiff Central Train and Bus station is a 10 minute walk along the riverbank. Check out the location page on our website at www.hotelcardiff.com to find our exact location in the city centre. A warm welcome offered to all nationalities.

Property Features

  1. Non-Smoking Property
  2. Free Luggage Storage
  3. Bicycle Parking
  4. Iron On Request
  5. Broadband Internet Access
  6. Free WiFi in Public Lounge
  7. Internet Access
  8. TV
  9. WiFi Internet

Accommodation Details

Austins Guest House

2 BEDROOM APARTMENT ROOM ONLY RACK RATE

2 BEDROOM APARTMENT ROOM ONLY RACK RATE Book

Room Only Rack Rates for 2 bedroom Apartment

  1. 2 Single Beds
  2. Heating
  3. Sofa Bed
  4. Desk
  5. Microwave
  6. 2nd bathroom
  7. Shower - separate
  8. Clock Radio
  9. Linen and Towels Provided
  10. Views
  11. Queen Bed
  12. Broadband Internet Access
  13. Kitchenette
  14. Television
  15. Non-Smoking
  16. Fridge - Fullsize
  17. Iron/Ironing board
  18. Tea/Coffee Making
  19. Toaster
  20. Wireless Internet
  21. Hairdryer

Austins Guest House

DOUBLE SUPERIOR ROOM ONLY RACK RATE

DOUBLE SUPERIOR ROOM ONLY RACK RATE Book

Room Only Rack Rate for Double Superior

  1. Fridge - Fullsize
  2. Broadband Internet Access
  3. Desk
  4. Toaster
  5. Double Bed
  6. Hairdryer
  7. Clock Radio
  8. Linen and Towels Provided
  9. Microwave
  10. Non-Smoking
  11. Heating
  12. Kitchenette
  13. Television
  14. Views
  15. Wireless Internet
  16. Shower - separate
  17. Tea/Coffee Making

Austins Guest House

Single Standard ROOM ONLY with FREE Cancellation / Modify

Single Standard ROOM ONLY with FREE Cancellation / Modify Book

Free Cancellation/Alteration up to 2 days before arrival - Pay on Arrival

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Shared Bathroom
  7. Single Bed
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Single Standard ROOM ONLY Advanced Purchase

Single Standard ROOM ONLY Advanced Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Shared Bathroom
  7. Single Bed
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Single with shower ROOM ONLY with FREE Cancellation / Modify

Single with shower ROOM ONLY with FREE Cancellation / Modify Book

Free Cancellation/Alteration up to 2 days before arrival - Pay on arrival

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Heating
  7. Single Bed
  8. Desk
  9. Television
  10. Wireless Internet
  11. Shower - separate
  12. Clock Radio

Austins Guest House

Single with shower ROOM ONLY Advance Purchase Rate

Single with shower ROOM ONLY Advance Purchase Rate Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Heating
  7. Single Bed
  8. Desk
  9. Television
  10. Wireless Internet
  11. Shower - separate
  12. Clock Radio

Austins Guest House

Single Standard ROOM ONLY Events

Single Standard ROOM ONLY Events Book

Standard Single Events Rate Room Only

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Shared Bathroom
  7. Single Bed
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Single with Shower ROOM ONLY Events

Single with Shower ROOM ONLY Events Book

Single with shower Rack Rate Room Only

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Heating
  7. Single Bed
  8. Desk
  9. Television
  10. Wireless Internet
  11. Shower - separate
  12. Clock Radio

Austins Guest House

Twin with Shower ROOM ONLY with FREE Cancellation / Modify

Twin with Shower ROOM ONLY with FREE Cancellation / Modify Book

Twin with shower Free Cancellation/Alteration

  1. 2 Single Beds
  2. Shower - separate
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Hairdryer
  7. Broadband Internet Access
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Twin with shower ROOM ONLY Advance Purchase

Twin with shower ROOM ONLY Advance Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. 2 Single Beds
  2. Shower - separate
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Hairdryer
  7. Broadband Internet Access
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Twin En-suite ROOM ONLY with FREE Cancellation / Modify

Twin En-suite ROOM ONLY with FREE Cancellation / Modify Book

Twin en-suite Room Only Adjustable

  1. 2 Single Beds
  2. Shower - separate
  3. Tea/Coffee Making
  4. Television
  5. Wireless Internet
  6. Hairdryer
  7. Broadband Internet Access
  8. Linen and Towels Provided
  9. Non-Smoking
  10. Daily Room Service
  11. Heating
  12. Clock Radio

Austins Guest House

Twin En-suite ROOM ONLY Advance Purchase

Twin En-suite ROOM ONLY Advance Purchase Book

Twin En-suite Room Only Advance Purchase No Cancellation or Alteration - Non Refundable

  1. 2 Single Beds
  2. Shower - separate
  3. Tea/Coffee Making
  4. Television
  5. Wireless Internet
  6. Hairdryer
  7. Broadband Internet Access
  8. Linen and Towels Provided
  9. Non-Smoking
  10. Daily Room Service
  11. Heating
  12. Clock Radio

Austins Guest House

Twin Superior ROOM ONLY with FREE Cancellation / Modify

Twin Superior ROOM ONLY with FREE Cancellation / Modify Book

Twin Superior Adjustable free cancellation alteration

  1. 2 Single Beds
  2. Shower - separate
  3. Kitchenette
  4. Linen and Towels Provided
  5. Microwave
  6. Fridge - Fullsize
  7. Broadband Internet Access
  8. Tea/Coffee Making
  9. Television
  10. Non-Smoking
  11. Hairdryer
  12. Clock Radio
  13. Desk
  14. Toaster
  15. Wireless Internet
  16. Heating

Austins Guest House

Twin Superior ROOM ONLY Advance Purchase

Twin Superior ROOM ONLY Advance Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. 2 Single Beds
  2. Shower - separate
  3. Kitchenette
  4. Linen and Towels Provided
  5. Microwave
  6. Fridge - Fullsize
  7. Broadband Internet Access
  8. Tea/Coffee Making
  9. Television
  10. Non-Smoking
  11. Hairdryer
  12. Clock Radio
  13. Desk
  14. Toaster
  15. Wireless Internet
  16. Heating

Austins Guest House

Twin with Shower ROOM ONLY Events

Twin with Shower ROOM ONLY Events Book

Twin with shower Room ONly Events rate

  1. 2 Single Beds
  2. Shower - separate
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Non-Smoking
  6. Hairdryer
  7. Broadband Internet Access
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Twin En-suite ROOM ONLY Events

Twin En-suite ROOM ONLY Events Book

Twin en-suite Room only events rate

  1. 2 Single Beds
  2. Shower - separate
  3. Tea/Coffee Making
  4. Television
  5. Wireless Internet
  6. Hairdryer
  7. Broadband Internet Access
  8. Linen and Towels Provided
  9. Non-Smoking
  10. Daily Room Service
  11. Heating
  12. Clock Radio

Austins Guest House

Twin Superior ROOM ONLY Events

Twin Superior ROOM ONLY Events Book

Twin Superior Room Only Events rate

  1. 2 Single Beds
  2. Shower - separate
  3. Kitchenette
  4. Linen and Towels Provided
  5. Microwave
  6. Fridge - Fullsize
  7. Broadband Internet Access
  8. Tea/Coffee Making
  9. Television
  10. Non-Smoking
  11. Hairdryer
  12. Clock Radio
  13. Desk
  14. Toaster
  15. Wireless Internet
  16. Heating

Austins Guest House

Double Standard ROOM ONLY with FREE Cancellation / Modify

Double Standard ROOM ONLY with FREE Cancellation / Modify Book

Double standard room only adjustable free cancellation alteration

  1. Hairdryer
  2. Heating
  3. Clock Radio
  4. Linen and Towels Provided
  5. Double Bed
  6. Shared Bathroom
  7. Broadband Internet Access
  8. Tea/Coffee Making
  9. Television
  10. Wireless Internet

Austins Guest House

Double Standard ROOM ONLY Advance Purchase

Double Standard ROOM ONLY Advance Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. Hairdryer
  2. Heating
  3. Clock Radio
  4. Linen and Towels Provided
  5. Double Bed
  6. Shared Bathroom
  7. Broadband Internet Access
  8. Tea/Coffee Making
  9. Television
  10. Wireless Internet

Austins Guest House

Double En-suite ROOM ONLY with FREE Cancellation / Modify

Double En-suite ROOM ONLY with FREE Cancellation / Modify Book

Double en-suite room only adjustable free cancellation alteration

  1. Alarm Clock
  2. Shower - separate
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Double Bed
  6. Hairdryer
  7. Broadband Internet Access
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Double en-suite ROOM ONLY Advance Purchase

Double en-suite ROOM ONLY Advance Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. Alarm Clock
  2. Shower - separate
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Double Bed
  6. Hairdryer
  7. Broadband Internet Access
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Double Superior ROOM ONLY with FREE Cancellation / Modify

Double Superior ROOM ONLY with FREE Cancellation / Modify Book

Double superior room only adjustable free cancellation alteration

  1. Fridge - Fullsize
  2. Broadband Internet Access
  3. Desk
  4. Toaster
  5. Double Bed
  6. Hairdryer
  7. Clock Radio
  8. Linen and Towels Provided
  9. Microwave
  10. Non-Smoking
  11. Heating
  12. Kitchenette
  13. Television
  14. Views
  15. Wireless Internet
  16. Shower - separate
  17. Tea/Coffee Making

Austins Guest House

Double Superior ROOM ONLY Advance Purchase

Double Superior ROOM ONLY Advance Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. Fridge - Fullsize
  2. Broadband Internet Access
  3. Desk
  4. Toaster
  5. Double Bed
  6. Hairdryer
  7. Clock Radio
  8. Linen and Towels Provided
  9. Microwave
  10. Non-Smoking
  11. Heating
  12. Kitchenette
  13. Television
  14. Views
  15. Wireless Internet
  16. Shower - separate
  17. Tea/Coffee Making

Austins Guest House

Double Standard ROOM ONLY Events

Double Standard ROOM ONLY Events Book

Double standard room only Events rate

  1. Hairdryer
  2. Heating
  3. Clock Radio
  4. Linen and Towels Provided
  5. Double Bed
  6. Shared Bathroom
  7. Broadband Internet Access
  8. Tea/Coffee Making
  9. Television
  10. Wireless Internet

Austins Guest House

Double En-suite ROOM ONLY Events

Double En-suite ROOM ONLY Events Book

Double en-suite room only events rate

  1. Alarm Clock
  2. Shower - separate
  3. Tea/Coffee Making
  4. Linen and Towels Provided
  5. Double Bed
  6. Hairdryer
  7. Broadband Internet Access
  8. Desk
  9. Television
  10. Wireless Internet
  11. Heating
  12. Clock Radio

Austins Guest House

Double Superior ROOM ONLY Events

Double Superior ROOM ONLY Events Book

Double superior room only events

  1. Fridge - Fullsize
  2. Broadband Internet Access
  3. Desk
  4. Toaster
  5. Double Bed
  6. Hairdryer
  7. Clock Radio
  8. Linen and Towels Provided
  9. Microwave
  10. Non-Smoking
  11. Heating
  12. Kitchenette
  13. Television
  14. Views
  15. Wireless Internet
  16. Shower - separate
  17. Tea/Coffee Making

Austins Guest House

Double En-suite+single ROOM ONLY with FREE Cancellation / Modify

Double En-suite+single ROOM ONLY with FREE Cancellation / Modify Book

Double en-suite+single room only adjustable free cancellation alteration

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Television
  5. Non-Smoking
  6. Heating
  7. Sofa Bed
  8. Desk
  9. Double Bed
  10. Wireless Internet
  11. Shower - separate
  12. Clock Radio
  13. Linen and Towels Provided

Austins Guest House

Double En-suite+single ROOM ONLY Advance Purchase

Double En-suite+single ROOM ONLY Advance Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Television
  5. Non-Smoking
  6. Heating
  7. Sofa Bed
  8. Desk
  9. Double Bed
  10. Wireless Internet
  11. Shower - separate
  12. Clock Radio
  13. Linen and Towels Provided

Austins Guest House

2Bedroom Apartment ROOM ONLY with FREE Cancellation / Modify

2Bedroom Apartment ROOM ONLY with FREE Cancellation / Modify Book

2 Bedroom Apartment room only adjustable rate

  1. 2 Single Beds
  2. Heating
  3. Sofa Bed
  4. Desk
  5. Microwave
  6. 2nd bathroom
  7. Shower - separate
  8. Clock Radio
  9. Linen and Towels Provided
  10. Views
  11. Queen Bed
  12. Broadband Internet Access
  13. Kitchenette
  14. Television
  15. Non-Smoking
  16. Fridge - Fullsize
  17. Iron/Ironing board
  18. Tea/Coffee Making
  19. Toaster
  20. Wireless Internet
  21. Hairdryer

Austins Guest House

2 BedroomApartment ROOM ONLY Advance Purchase

2 BedroomApartment ROOM ONLY Advance Purchase Book

No Cancellation or Alteration Payable at Booking - Non Refundable

  1. 2 Single Beds
  2. Heating
  3. Sofa Bed
  4. Desk
  5. Microwave
  6. 2nd bathroom
  7. Shower - separate
  8. Clock Radio
  9. Linen and Towels Provided
  10. Views
  11. Queen Bed
  12. Broadband Internet Access
  13. Kitchenette
  14. Television
  15. Non-Smoking
  16. Fridge - Fullsize
  17. Iron/Ironing board
  18. Tea/Coffee Making
  19. Toaster
  20. Wireless Internet
  21. Hairdryer

Austins Guest House

Double En-suite +Single ROOM ONLY Events

Double En-suite +Single ROOM ONLY Events Book

Double en-suite+single room only events

  1. Hairdryer
  2. Broadband Internet Access
  3. Tea/Coffee Making
  4. Television
  5. Non-Smoking
  6. Heating
  7. Sofa Bed
  8. Desk
  9. Double Bed
  10. Wireless Internet
  11. Shower - separate
  12. Clock Radio
  13. Linen and Towels Provided

Austins Guest House

2 Bedroom Apartment ROOM ONLY Events

2 Bedroom Apartment ROOM ONLY Events Book

2 Bedroom apartment room only events rate

  1. 2 Single Beds
  2. Heating
  3. Sofa Bed
  4. Desk
  5. Microwave
  6. 2nd bathroom
  7. Shower - separate
  8. Clock Radio
  9. Linen and Towels Provided
  10. Views
  11. Queen Bed
  12. Broadband Internet Access
  13. Kitchenette
  14. Television
  15. Non-Smoking
  16. Fridge - Fullsize
  17. Iron/Ironing board
  18. Tea/Coffee Making
  19. Toaster
  20. Wireless Internet
  21. Hairdryer

Terms & Conditions

Terms & Conditions when booking at Austins Guesthouse Cardiff

At Austins we keep everything simple. So we ask guests to respect our few simple terms and conditions.

Contact Us Details:

e-mail austins@hotelcardiff.com web site www.hotelcardiff.com Tel. +44 29 20 377148 from abroad Tel 029 20 377148 from the U.K.

Cancellation Policies:

Cancellations made up to 48 hours prior to arrival date using our Free Cancellation Rates will normally be Free of Charge in most cases. However any and all REFUNDS processed will be subject to an Administration Fee £10.00 minimum £25.00 maximum to cover credit card fees and any other incurred expenses.

Discounted Advance Purchase Rates may be offered subject to no cancellation. The full amount is payable at the time of booking and non-refundable or non-transferable in the event of a cancellation.

Cancellations received within the 48 hours period we reserve the right to charge the cost of the 1st night stay.

For No-shows we reserve the right to charge the full amount for the booking. Major Concert and Sporting events in Cardiff require a minimum 14 days’ notice of cancellation.

Check-in / Check –out Times:

Check-in is from 13.00pm until 21.00pm. We do not have a night porter.

Check-in between 22.00 - 22.59 ADDITIONAL late check-in fee of £15.00 Check-in between 23.00 - 23.59 ADDITIONAL late check-in fee of £20.00.

NO Check-in after midnight will be allowed but you will still be charged if you fail to arrive before these times.

Earlier check-in is possible but please arrange this prior to arrival.

On arrival you will be issued with a room key and a front door key so return to the guesthouse is possible at any time. We ask you to respect other guests and to be quiet when returning late at night.

Latest Check-out is 10.30 am

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Car Parking: We have a small secure car park at the rear of the guesthouse. Spaces are limited to 4 cars and can not be reserved. Spaces are issued on a 1st come basis. The entrance to the car park is very narrow so care must be taken entering and exiting at all times. The closest public car park is at Sophia Gardens, a 10 minutes’ walk – charges apply.There is also Pay and Display parking available on Fitzhamon Embankment a few minutes walk along the riverbank. Some spaces are available close by free from 6.30pm. We advise customers not to leave any items of value in their cars. Car crime is a problem in all major cities, so don’t give thieves the opportunity to spoil your stay in our beautiful city.

Children: We welcome all children of any age accompanied by a parent or guardian. Children 12 years or younger sharing a parents room will not be charged. Children over the age of 12 will be charged the adult rate.

Deposits: We do not normally charge a deposit but we do require a valid credit or debit card to secure a reservation. We do Pre-Authorise all cards to check their validity. This card is NOT charged in advance.

However for all major Concert and Sporting events we do ask for a deposit equal to the cost of the 1st night payable 1 month prior to arrival. We reserve the right to charge a deposit for any booking at any time subject to and with prior agreement with the guest.

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Disabilities: We endeavour to meet our obligations under the Disability Rights Legislation. Employees are trained and ready to help where and when they can and are trained to carry out and assist in emergency evacuation. We do not have specially adapted facilities but we do have ground floor rooms available. A full description of access can be found in our Access Statement.

Fire Safety: Our buildings and all our rooms are fitted with the latest smoke and heat detection devices. Alarms are tested weekly and at times to cause least disturbance to our guests. Any person found tampering with any of the Fire Safety Equipment will be asked to leave immediately and will be charged the full cost of the reservation plus the cost of any damage caused to the equipment which will include the call out charges. We take Fire Safety very seriously at Austins and will not tolerate any misdemeanours.

Loss or Damage: Following check-out an inventory of rooms will be carried out. Any damages to the hotel or items mistakenly taken will be charged to your card at the replacement or repair cost or professionally clean costs. Lost Keys will be subject to a £15.00 replacement fee.

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Non-Smoking: It is against the Law to smoke in our premises. We are a strictly Non-Smoking indoors Hotel. All rooms are fitted with sensitive smoke detectors smoking will activate the alarm systems. Any person found to be smoking indoors will again be asked to leave and subject to the full cost of the reservation.

Pet Friendly: We DO NOT allow pets sorry.We only allow guide and support dogs.

Parties: We are a small, friendly and quiet guesthouse and the comfort and enjoyment of all our guests is important to us. Therefore we respectfully decline to accept any Hen or Stag parties in either of our premises.

Payments: We accept payments with Cash Stirling and most major Credit Cards including Visa MasterCard American Express and Debit Cards. Personal and Company cheques accepted by prior arrangement and subject to normal clearance times.

Payment Policy

We accept payments by cash in Stirling and most major credit card cards including Visa MasterCard American Express Debit Cards.

Cancellation Policy

Cancellations made up to 48 hours prior to arrival date using our Free Cancellation Rates will normally be Free of Charge in most cases. However any and all REFUNDS processed will be subject to an Administration Fee £10.00 minimum £25.00 maximum to cover credit card fees and any other incurred expenses.

Discounted Advance Purchase Rates may be offered subject to no cancellation. The full amount is payable at the time of booking and non-refundable or non-transferable in the event of a cancellation.

Cancellations received within the 48 hours period we reserve the right to charge the cost of the 1st night stay.

For No-shows we reserve the right to charge the full amount for the booking. Major Concert and Sporting events in Cardiff require a minimum 14 days’ notice of cancellation.

Make an enquiry

  1. Enquire
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