BAHIA MAR CLUB LDA
-
- Choose Language
- English
- Portuguese
Prices will be charged in United States Dollars | Full Rate | Sat 27 Feb 2021 | Sun 28 Feb 2021 | Mon 01 Mar 2021 | Tue 02 Mar 2021 | Wed 03 Mar 2021 | Thu 04 Mar 2021 | Fri 05 Mar 2021 | Sat 06 Mar 2021 | Sun 07 Mar 2021 | Mon 08 Mar 2021 | Tue 09 Mar 2021 | Wed 10 Mar 2021 | Thu 11 Mar 2021 | Fri 12 Mar 2021 | |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Garden Suite - double occupancy Photos Details |
Book | $240 | 260 | 260 | 260 | 260 | 260 | 260 | 260 | 260 | 260 | 260 | 260 | 260 | 260 | 260 |
Garden Suite - single occupancy Photos Details |
Book | $160 | 180 | 180 | 180 | 180 | 180 | 180 | 180 | 180 | 180 | 180 | 180 | 180 | 180 | 180 |
Garden Suite - double occupancy TourPlan STO1 Photos Details |
Book | $240 | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 | 208 |
Luxury Beach Suite - double occupancy TourPlan STO1 Photos Details |
Book | $460 | 368 | 368 | 368 | 368 | 368 | 368 | 368 | 368 | 368 | 368 | 368 | 368 | 368 | 368 |
Sea View bedroom - double occupancy TourPlan STO1 Photos Details |
Book | $310 | 272 | 272 | 272 | 272 | 272 | 272 | 272 | 272 | 272 | 272 | 272 | 272 | 272 | 272 |
Garden Suite - Double - Full board included Photos Details |
Book | $240 | 420 | 420 | 420 | 420 | 420 | 420 | 420 | 420 | 420 | 420 | 420 | 420 | 420 | 420 |
Garden Suite - Double - Half board included Photos Details |
Book | $240 | 350 | 350 | 350 | 350 | 350 | 350 | 350 | 350 | 350 | 350 | 350 | 350 | 350 | 350 |
Luxury Beach Suite - Double - Full Board Photos Details |
Book | $460 | 620 | 620 | 620 | 620 | 620 | 620 | 620 | 620 | 620 | 620 | 620 | 620 | 620 | 620 |
Luxury Beach Suite - Double - Half Board Photos Details |
Book | $460 | 550 | 550 | 550 | 550 | 550 | 550 | 550 | 550 | 550 | 550 | 550 | 550 | 550 | 550 |
Sea View bedroom - Double - Full Board Photos Details |
Book | $310 | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 | 500 |
Sea View bedroom - Double - Half Board Photos Details |
Book | $310 | 430 | 430 | 430 | 430 | 430 | 430 | 430 | 430 | 430 | 430 | 430 | 430 | 430 | 430 |
Presidential Suite - Double - Full board Photos Details |
Book | $560 | 720 | Sold | Sold | Sold | Sold | Sold | Sold | Sold | 720 | 720 | 720 | 720 | 720 | 720 |
Presidential Suite - Double - Half board Photos Details |
Book | $560 | 650 | Sold | Sold | Sold | Sold | Sold | Sold | Sold | 650 | 650 | 650 | 650 | 650 | 650 |
Luxury Beach Suite | ||||||||||||||||
Luxury Beach Suite - Single with Breakfast Photos Details |
Book | $320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 | 320 |
Luxury Beach Suite - Double with Breakfast Photos Details |
Book | $460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 | 460 |
Sea View Bedroom | ||||||||||||||||
Sea View Bedroom - Single with Breakfast Photos Details |
Book | $190 | 230 | 230 | 230 | 230 | 230 | 230 | 230 | 230 | 230 | 230 | 230 | 230 | 230 | 230 |
Sea View Bedroom - Double with Breakfast Photos Details |
Book | $310 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | 340 | 340 |
Suite Presidencial | ||||||||||||||||
Suite Presidencial Single Rate Photos Details |
Book | $420 | 420 | Sold | Sold | Sold | Sold | Sold | Sold | Sold | 420 | 420 | 420 | 420 | 420 | 420 |
Suite Presidencial Double & Family Rate Photos Details |
Book | $560 | 560 | Sold | Sold | Sold | Sold | Sold | Sold | Sold | 560 | 560 | 560 | 560 | 560 | 560 |
Move the mouse over the price for inclusions, occupancy and minimum stay |
Property Information
No Bahia Mar Vilankulo poderá optar por um quarto com vista mar ou por uma unidade térrea self-catering.
Com ênfase num estilo moderno e comfortável, as nossas opções de alojamento oferecem um serviço luxuoso e personalizado.
Property Features
- Non-Smoking Rooms
- Dining Room
- Lawn Chairs
- Outdoor Seating
- On Site Restaurant
- Swim Floats
- Gift Shop
- Coffee Bar
- TV Room
- Free Luggage Storage
- Terrace
- Yoga Room
- Guest Laundry (charges apply)
- Gym
- Massage
- Shared pool
- Room Service
- Hair Dryer
- Pool towels
- Crib - Upon Request
- Foreign Exchange Services
- Secure Bike Storage
- Free Airport Pickup
- Sandy Beach
- Spa
- Bar/Lounge
- Pool Table
- Free Parking
- Sun Decks w/ Loungers
- WiFi Internet
- Veranda
- Security Parking
- Outdoor Swimming Pool
- Beach Towels & Chairs
- Complimentary Wifi
- On-site undercover parking
- Tour Desk
- Garden
- Free WiFi in Public Lounge
- Iron On Request
- Day Spa
- Yard Games
Accommodation Details
Garden Suite - double occupancy Book
Standard rates for this room, double occupancy with breakfasts and airport transfers included
- Non-Smoking
- Shower
- Bathrobes Provided
- Telephone
- Linen and Towels Provided
- Patio Chairs
- Free Toiletries
- Hairdryer
- Cable/Satellite TV
- Daily Housekeeping
- En-suite Bathroom
- Air conditioned
- Bathroom
- Television
- WIFI
- Porch
- Balcony
- Super King / 2 single beds
- Terrace
- Laundry Facilities
- Room Safe
- Garden View
- Beach Towels Provided
- Verandah
- Mini Bar
- Flat Screen TV
- Spa
- Tea/Coffee Making
- Cots Available
- Ceiling Fans
- Free Breakfast
- Guest Laundry (Charges Apply)
Garden Suite - single occupancy Book
Single occupancy with breakfasts and airport transfers included.
- Non-Smoking
- Shower
- Bathrobes Provided
- Telephone
- Linen and Towels Provided
- Patio Chairs
- Free Toiletries
- Hairdryer
- Cable/Satellite TV
- Daily Housekeeping
- En-suite Bathroom
- Air conditioned
- Bathroom
- Television
- WIFI
- Porch
- Balcony
- Super King / 2 single beds
- Terrace
- Laundry Facilities
- Room Safe
- Garden View
- Beach Towels Provided
- Verandah
- Mini Bar
- Flat Screen TV
- Spa
- Tea/Coffee Making
- Cots Available
- Ceiling Fans
- Free Breakfast
- Guest Laundry (Charges Apply)
Garden Suite - double occupancy TourPlan STO1 Book
Double occupancy with breakfast and airport transfers included
- Non-Smoking
- Shower
- Bathrobes Provided
- Telephone
- Linen and Towels Provided
- Patio Chairs
- Free Toiletries
- Hairdryer
- Cable/Satellite TV
- Daily Housekeeping
- En-suite Bathroom
- Air conditioned
- Bathroom
- Television
- WIFI
- Porch
- Balcony
- Super King / 2 single beds
- Terrace
- Laundry Facilities
- Room Safe
- Garden View
- Beach Towels Provided
- Verandah
- Mini Bar
- Flat Screen TV
- Spa
- Tea/Coffee Making
- Cots Available
- Ceiling Fans
- Free Breakfast
- Guest Laundry (Charges Apply)
Luxury Beach Suite - double occupancy TourPlan STO1 Book
Double occupancy with breakfasts and airport transfers included
- Twin Sinks
- Linen and Towels Provided
- Guest Laundry (Charges Apply)
- Television
- Bath
- Private Pool
- Bathrobes Provided
- Kitchenette
- Oven
- Verandah
- En-suite Bathroom
- Tea/Coffee Making
- Daily Housekeeping
- Terrace
- Cots Available
- Detached Bathroom
- Room Safe
- Room Service
- Air conditioned
- Non-Smoking
- Barbeque
- TV Room
- Dining Setting
- Beach Towels Provided
- WIFI
- Fridge - Fullsize
- Hairdryer
- Telephone
- Free Toiletries
- King Bed
- Shower - separate
- 24hr Security
- Stove top
- Flat Screen TV
Sea View bedroom - double occupancy TourPlan STO1 Book
Double occupancy with breakfasts and airport transfers included
- Non-Smoking
- En-Suite
- Shower
- Bay View
- Cots Available
- 1 Queen Bed
- Patio Chairs
- Air conditioned
- Tea/Coffee Maker
- Daily Housekeeping
- Ocean Views
- Room Safe
- Balcony
- Verandah
- WIFI
- One Queen Bed or Two Single Beds
- Sea View
- Hairdryer
- Views
- Mini Fridge
Garden Suite - Double - Full board included Book
Double occupancy with Full board supplement included
Includes Breakfast, a 2-Course Meal for Lunch + 3-Course Meal ordered from our ´Restaurant Menu'
- Non-Smoking
- Shower
- Bathrobes Provided
- Telephone
- Linen and Towels Provided
- Patio Chairs
- Free Toiletries
- Hairdryer
- Cable/Satellite TV
- Daily Housekeeping
- En-suite Bathroom
- Air conditioned
- Bathroom
- Television
- WIFI
- Porch
- Balcony
- Super King / 2 single beds
- Terrace
- Laundry Facilities
- Room Safe
- Garden View
- Beach Towels Provided
- Verandah
- Mini Bar
- Flat Screen TV
- Spa
- Tea/Coffee Making
- Cots Available
- Ceiling Fans
- Free Breakfast
- Guest Laundry (Charges Apply)
Garden Suite - Double - Half board included Book
Double occupancy with Half Board supplement included
Includes Breakfasts and a 3-Course Dinner ordered from our Restaurant Menu
- Non-Smoking
- Shower
- Bathrobes Provided
- Telephone
- Linen and Towels Provided
- Patio Chairs
- Free Toiletries
- Hairdryer
- Cable/Satellite TV
- Daily Housekeeping
- En-suite Bathroom
- Air conditioned
- Bathroom
- Television
- WIFI
- Porch
- Balcony
- Super King / 2 single beds
- Terrace
- Laundry Facilities
- Room Safe
- Garden View
- Beach Towels Provided
- Verandah
- Mini Bar
- Flat Screen TV
- Spa
- Tea/Coffee Making
- Cots Available
- Ceiling Fans
- Free Breakfast
- Guest Laundry (Charges Apply)
Luxury Beach Suite - Double - Full Board Book
Double occupancy with full board supplement included
- Twin Sinks
- Linen and Towels Provided
- Guest Laundry (Charges Apply)
- Television
- Bath
- Private Pool
- Bathrobes Provided
- Kitchenette
- Oven
- Verandah
- En-suite Bathroom
- Tea/Coffee Making
- Daily Housekeeping
- Terrace
- Cots Available
- Detached Bathroom
- Room Safe
- Room Service
- Air conditioned
- Non-Smoking
- Barbeque
- TV Room
- Dining Setting
- Beach Towels Provided
- WIFI
- Fridge - Fullsize
- Hairdryer
- Telephone
- Free Toiletries
- King Bed
- Shower - separate
- 24hr Security
- Stove top
- Flat Screen TV
Luxury Beach Suite - Double - Half Board Book
Double occupancy with half board supplement included
- Twin Sinks
- Linen and Towels Provided
- Guest Laundry (Charges Apply)
- Television
- Bath
- Private Pool
- Bathrobes Provided
- Kitchenette
- Oven
- Verandah
- En-suite Bathroom
- Tea/Coffee Making
- Daily Housekeeping
- Terrace
- Cots Available
- Detached Bathroom
- Room Safe
- Room Service
- Air conditioned
- Non-Smoking
- Barbeque
- TV Room
- Dining Setting
- Beach Towels Provided
- WIFI
- Fridge - Fullsize
- Hairdryer
- Telephone
- Free Toiletries
- King Bed
- Shower - separate
- 24hr Security
- Stove top
- Flat Screen TV
Sea View bedroom - Double - Full Board Book
Double occupancy with full board supplement included
- Non-Smoking
- En-Suite
- Shower
- Bay View
- Cots Available
- 1 Queen Bed
- Patio Chairs
- Air conditioned
- Tea/Coffee Maker
- Daily Housekeeping
- Ocean Views
- Room Safe
- Balcony
- Verandah
- WIFI
- One Queen Bed or Two Single Beds
- Sea View
- Hairdryer
- Views
- Mini Fridge
Sea View bedroom - Double - Half Board Book
Double occupancy with half board supplement included
- Non-Smoking
- En-Suite
- Shower
- Bay View
- Cots Available
- 1 Queen Bed
- Patio Chairs
- Air conditioned
- Tea/Coffee Maker
- Daily Housekeeping
- Ocean Views
- Room Safe
- Balcony
- Verandah
- WIFI
- One Queen Bed or Two Single Beds
- Sea View
- Hairdryer
- Views
- Mini Fridge
Presidential Suite - Double - Full board Book
Double occupancy with full board supplement included
- 1 King Bed
- Room Safe
- Barbecue
- BBQ Area
- Twin Sinks
- Non-Smoking
- Room Service
- Garden View
- Beach Towels Provided
- Verandah
- Ocean Views
- Shower - separate
- Bath
- Tea/Coffee Maker
- Views
- Patio
- Air conditioned
- Splash Pool
- Cable/Satellite TV
- Cots Available
- En-Suite
- Fridge Freezer
- Bathrobes Provided
- Television
- Daily Housekeeping
- Porch
- Balcony
- Hairdryer
- Terrace
- WIFI
- Private Pool
Presidential Suite - Double - Half board Book
Double occupancy with half board supplement included
- 1 King Bed
- Room Safe
- Barbecue
- BBQ Area
- Twin Sinks
- Non-Smoking
- Room Service
- Garden View
- Beach Towels Provided
- Verandah
- Ocean Views
- Shower - separate
- Bath
- Tea/Coffee Maker
- Views
- Patio
- Air conditioned
- Splash Pool
- Cable/Satellite TV
- Cots Available
- En-Suite
- Fridge Freezer
- Bathrobes Provided
- Television
- Daily Housekeeping
- Porch
- Balcony
- Hairdryer
- Terrace
- WIFI
- Private Pool
Luxury Beach Suite - Single with Breakfast Book
Rate for single occupancy.
Self -Catering
- Twin Sinks
- Linen and Towels Provided
- Guest Laundry (Charges Apply)
- Television
- Bath
- Private Pool
- Bathrobes Provided
- Kitchenette
- Oven
- Verandah
- En-suite Bathroom
- Tea/Coffee Making
- Daily Housekeeping
- Terrace
- Cots Available
- Detached Bathroom
- Room Safe
- Room Service
- Air conditioned
- Non-Smoking
- Barbeque
- TV Room
- Dining Setting
- Beach Towels Provided
- WIFI
- Fridge - Fullsize
- Hairdryer
- Telephone
- Free Toiletries
- King Bed
- Shower - separate
- 24hr Security
- Stove top
- Flat Screen TV
Luxury Beach Suite - Double with Breakfast Book
The rate includes accommodation for 2 adults + 2 Children below 11 years old
Self-Catering
- Twin Sinks
- Linen and Towels Provided
- Guest Laundry (Charges Apply)
- Television
- Bath
- Private Pool
- Bathrobes Provided
- Kitchenette
- Oven
- Verandah
- En-suite Bathroom
- Tea/Coffee Making
- Daily Housekeeping
- Terrace
- Cots Available
- Detached Bathroom
- Room Safe
- Room Service
- Air conditioned
- Non-Smoking
- Barbeque
- TV Room
- Dining Setting
- Beach Towels Provided
- WIFI
- Fridge - Fullsize
- Hairdryer
- Telephone
- Free Toiletries
- King Bed
- Shower - separate
- 24hr Security
- Stove top
- Flat Screen TV
Sea View Bedroom - Single with Breakfast Book
Rate for single occupancy. Non-refundable Rate includes Breakfast
- Non-Smoking
- En-Suite
- Shower
- Bay View
- Cots Available
- 1 Queen Bed
- Patio Chairs
- Air conditioned
- Tea/Coffee Maker
- Daily Housekeeping
- Ocean Views
- Room Safe
- Balcony
- Verandah
- WIFI
- One Queen Bed or Two Single Beds
- Sea View
- Hairdryer
- Views
- Mini Fridge
Sea View Bedroom - Double with Breakfast Book
Rate for double occupancy, Including Breakfast.
- Non-Smoking
- En-Suite
- Shower
- Bay View
- Cots Available
- 1 Queen Bed
- Patio Chairs
- Air conditioned
- Tea/Coffee Maker
- Daily Housekeeping
- Ocean Views
- Room Safe
- Balcony
- Verandah
- WIFI
- One Queen Bed or Two Single Beds
- Sea View
- Hairdryer
- Views
- Mini Fridge
Suite Presidencial Single Rate Book
The rate includes accommodation for 2 adults + 2 Children below 11 years old
Self-Catering
- 1 King Bed
- Room Safe
- Barbecue
- BBQ Area
- Twin Sinks
- Non-Smoking
- Room Service
- Garden View
- Beach Towels Provided
- Verandah
- Ocean Views
- Shower - separate
- Bath
- Tea/Coffee Maker
- Views
- Patio
- Air conditioned
- Splash Pool
- Cable/Satellite TV
- Cots Available
- En-Suite
- Fridge Freezer
- Bathrobes Provided
- Television
- Daily Housekeeping
- Porch
- Balcony
- Hairdryer
- Terrace
- WIFI
- Private Pool
Suite Presidencial Double & Family Rate Book
The rate includes accommodation for 2 adults + 2 Children below 11 years old
Self-Catering
- 1 King Bed
- Room Safe
- Barbecue
- BBQ Area
- Twin Sinks
- Non-Smoking
- Room Service
- Garden View
- Beach Towels Provided
- Verandah
- Ocean Views
- Shower - separate
- Bath
- Tea/Coffee Maker
- Views
- Patio
- Air conditioned
- Splash Pool
- Cable/Satellite TV
- Cots Available
- En-Suite
- Fridge Freezer
- Bathrobes Provided
- Television
- Daily Housekeeping
- Porch
- Balcony
- Hairdryer
- Terrace
- WIFI
- Private Pool
Terms & Conditions
Welcome to the Bahia Mar Experience!
Meals: Breakfast is served from 07h00 – 11h00. Should you wish to eat earlier kindly notify reception who will be happy to make special arrangements for you. Snacks, luncheon and dinner - Our comprehensive a la carte menu is available from 11h00 – 20h30. The waiters keep a record of meals and drinks at the bar; this can be checked by you at any time.
Check in/out: Check out is 11h00 - Extensions to check out can only be offered when we are not expecting in-coming guests to your room. Check in is from 14h00. Airport transfers are a complimentary service, the mini bus leaves the hotel every day approximately at 11.30h.
Room keys are kept at reception, and guests are to please hand key in before they go out during the day, if returning late in the evening please be sure to take the key as the Main Lodge is locked at night.
Security is provided 24 hours, but we ask you not to leave money or valuables in the rooms out of the safe boxes. You can also leave them with us in the office. Do not take any valuables to the beach. At night once the lodge is locked Security will assist with any problems. The Bahia Mar Boutique Hotel does not accept any responsibility/liability for any loss or damage to valuables, whether such loss or damage arises from any cause whatsoever or by whomsoever.
The tea and coffee supplied in your room is offered with compliments from the Bahia Mar Club. The drinks inside the mini-bar will be charged at normal bar price. Should you require any additional refreshments or snacks please contact reception and our staff will deliver them to your room at a nominal surcharge.
We care about the environment, if you would like your towels replaced, please leave your used towels in the laundry basket. Towels left hanging on the towel rack tell us that you wish to re-use them. Using towels more than once saves thousands of litres of water each year.
Staff gratuities are not obligatory or expected, however, should you wish to reward any staff it is preferable to add the gratuity to the tip box on the reception counter on check-out which will be distributed equally through all the departments that contributes to your pleasant stay including gardeners, laundry staff, etc.
In case of emergency or fire, please alert the nearest staff member and / or call the manager on duty on (+258) 842 754 289.
Pool - Use of the pool is limited to hotel guests, should you wish to entertain visitors we respectfully request that you make arrangements with reception.
Wellness & Spa: The centre opens from 09h30-20h00, appointments can be made at reception. Our internationally trained personnel will be happy to assist you.
Gym: Our fully equipped gymnasium is open from 06h00 – 20h00 daily. Two professional trainers are available to assist you if required and regular classes are offered for both yoga and general fitness with the exception of Sundays. Please enquire at our gym reception, situated in the gymnasium itself.
Activities - Mothassane – our beautiful 12 passenger speed boat, is available for hire should you wish to visit the islands, snorkel or go whale watching (in season). Kindly book at reception.
Dhow trips, deep sea fishing, diving, horse riding etc: Vilanculos offers a wide range of activities from community tours and bird watching through to ocean excursions by dhow – the traditional fishing vessels. These activities are outsourced so, to ensure you use reliable operators, kindly ask reception to arrange your adventures for you.
Banking: There are three banks in the town each with ATM machines – BIM, BCI and Barclays. Most outlets will accept US$ and ZA Rand – although smaller shops and the market stalls will require payment in meticais.
Tuk Tuks and Taxis: Reception are happy to call you a ‘cab’. Please check the rate you will be charged prior to departure as this can be subject to whim! Most drivers speak English and are happy to give you their phone number to arrange your return trip.
Night turn down: You room will be prepared for the night early in the evening. If you require this at a specific time – please advise reception.
Phone: Dial 9 for reception
Tips: 10% is a standard tip on a restaurant bill for good service. Excellent service is rewarded at your discretion.
Laundry: hand you washing to your housekeeper or reception before 09h00 for return the same day.
Community upliftment: Bahia Mar is proud to support the Bonguili Project. This pre-primary school cares for over 50 youngsters, teaching them basic alphabet and sums through an internationally accredited ‘learn through play’ system. In association with JAM, the children receive a daily meal to ensure their well-being. If you would like to visit the school and meet these delightful young people and their dedicated teachers, please ask reception to organise this for you.
Environmental issues: Ever aware of the environment Bahia Mar is one of only two companies in the area actively recycling waste – the other being global giant Sasol. Furthermore our use of plastics has been carefully assessed; the provision of glass straws, bulk dispensers in bathrooms, specially filtered mineral water from our pristine borehole – served in glass bottles, environmentally sensitive products in the spa and control of single use plastics all contribute to our protection of this beautiful area. Water usage is carefully monitored. Our beach cleaning crew can be seen regularly removing litter from the beach which is then sorted and recycled.
Your enjoyment of our hotel is very important to us, please do not hesitate to contact the management,
Susana (General Manager), Lwana (Assistant Manager), Erica (Reservations) or Jayne (Housekeeping)
Ask for them at reception.
Payment Policy
Airport transfers are complimentary.
- No deposit is required.
- Full payment must be done 30 days before arrival.
Payment can be made:
* Filling out our Credit Card Authorization
* To the bank account below:
Account Name : BAHIA MAR CLUB LDA,
Bank : Millennium Bim MZM
Account Number :286 891 469
NIB : 000100000028689146957
IBAN : MZ590001 0000 0028689146957
SWIFT : BIMOMZMXXXX
Branch : VILANCULOS 721
Account Currency :MZN
VAT Reg Number (NUIT) :400 508 496
Bank : Millennium Bim USD
Account Number : 356 652 414
NIB : 000100000035665241457
IBAN : MZ59000100000035665241457
SWIFT : BIMOMZMXXXX
Branch : VILANCULOS 721
Account Currency: USD
VAT Reg Number (NUIT) :400 508 496
Cancellation Policy
- Between 15 and 30 days prior arrival Bahia Mar refunds 50% of the payment received.
- 15 days prior arrival or no show full payment will be retained.
- Full refund in case of force majeure relating to covid 19.