Burnets Apartments

Syarat & Ketentuan

PRIVACY POLICY & DATA PROTECTION
We regard your privacy as important and will treat all of your personal information in accordance with the applicable data protection laws in the UK to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The data which you supply to us will be used by us and our processors to fulfil your order and to provide you with the best possible service.

We collect the data that you enter on this site. We use this information to deliver your order and to save you having to type in the same information every time you visit our site. We also use it for anonymous analysis about the customers who use our website.

If you have any further queries about how we use your data, or have any concerns about the processing of your personal data by Advocates Apartments and want to delete your information from our records, please email us at info.uk@burnets-apartments.com

PRIVACY AND DATA PROTECTION STATEMENT
This website is run by Burnets Apartments. Burnets Apartments has used all reasonable endeavours to ensure the accuracy and completeness of this website. However, Burnets Apartments gives no representations, assurances, undertakings or warranties about the accuracy, correctness or fitness for purpose regarding the site or any website referred to by them ("third party site"). Burnets Apartments accepts no responsibility whatsoever for any reliance placed on the contents of this site.

Burnets Apartments does not approve or endorse the information in any third party site. Burnets Apartments accepts no responsibility for, and therefore will have no liability in connection with any third party site. The contents of this web site are in the copyright of Advocates Apartments. You may make copies for your personal use only. You are not allowed to copy and distribute its contents in any way without the prior consent of Advocates Apartments.

This website is designed by Burnets Apartments. All Design, Content, Images & Text Copyright © Burnets Apartments unless otherwise stated. All Rights Reserved.

We regard your privacy as important and will treat all of your personal information in accordance with the applicable data protection laws in the UK to ensure that the personal information you give us is kept secure and processed fairly and lawfully. The data which you supply to us will be used by us and our processors to fulfil your order and to provide you with the best possible service.

We collect the data that you enter on this site. We use this information to deliver your order and to save you having to type in the same information every time you visit our site. We also use it for anonymous analysis about the customers who use our website.

If you have any further queries about how we use your data, or have any concerns about the processing of your personal data by Burnets Apartments and want to delete your information from our records, please email us at info.uk@burnets-apartments.com.

LIABILITY
Guests’ liability for their account is not waived and guests agree to be held personally liable in the event that any indicated person, group, company or association fails to pay all or part of any charges incurred.

DAMAGE TO APARTMENT PROPERTY
Burnets Apartments reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the apartment’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

REMOVAL OF APARTMENT PROPERTY
Burnets Apartments reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item, including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit / debit card, or send an invoice for the amount to the registered address.

LOST/DAMAGED PROPERTY
Please note that a full inventory of the apartment contents will be conducted prior to each guests arrival and then again on departure. Any loss or damage to property will be charged to the guests account and will be debited from the credit card details provided.

If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we cannot locate the owner and an item is not reclaimed within 3 months of the guest’s departure it will be disposed of by Burnets Apartments.

LOSS OF KEYS
Each apartment reserved will have 2 sets of keys. Please follow the instructions for leaving keys in the apartment after departure. Any keys not returned will be charged to the customer:

Cost of keys cut: £50
Replace Lock: £100
Tradesman: £50

FORCE MAJEURE
We do not accept liability or pay compensation for any loss, damage or expense where the performance or prompt performance of our obligations is prevented or affected by reason of force majeure. Force Majeure means any event which we could not, even with all due care, foresee or avoid such as war or threat of war, riots, civil strife, terrorist activity, industrial action, natural or nuclear disaster, fire, adverse weather conditions, closure of airports or ports, technical problems with transport, governmental action and all other similar events.

CHECK IN/ OUT TIMES
Check-in and Check-out times are explained when bookings are made. Any extension to the check out time, either pre-arranged or as a late departure, may incur a charge upon departure.

EXTENDING YOUR STAY
Extensions will require a new reservation for the additional date(s), subject to availability and prevailing rates, and are subject to a possible rate change.

COMPLAINTS
In the unlikely event that you are disappointed with your apartment accommodation; you should contact the manager who will try to solve the problem. If after that you still feel that the problem has not been resolved to your reasonable satisfaction you should within 7 days of returning from the hotel put your comments in writing to our customer care team.

DISCLAIMER
The Burnets Apartments will not be held liable for any Loss, Damage or Theft of personal belongings while staying in Burnets Apartments. Guests are requested to lock their personal belongings in the safes provided. The Burnets Apartments will also not be held liable for any Injury or Death of a guest while staying in our Apartments.

Kebijakan Pembayaran

The guest will be charged a prepayment of 70% of the total price after reservation and the remaining amount in the 30 days before arrival.

Kebijakan Pembatalan

The guest will be charged 70% of the total price if they cancel after reservation and the total price if they cancel in the 30 days before arrival.