Faralda Crane Hotel

Terms & Conditions

ARRIVAL:
Check in is from 13.30 / 1.30 PM
Your key care will be in the safe or inform us about your arrival time.

ENTER THE FARALDA CRANE:
Your Key Card is in the safe (Left at the entrance door)
Most of the time we’re in the crane. Call if you need some help.

CODE 6665 (Only take YOUR Key Card. Close the safe.
Change the code and push slider back)

The crane is not a public place. Please check NOBODY enters the Crane.
All guests and staff have a card.

ELEVATORS:
Enter the Crane with your Key card and take the elevator to “Bordes 2”
When you arrive: Wait 4 seconds to unlock before you open the doors.
Please CLOSE the inside and outside doors  (Otherwise the elevator will not work).

The view from “Bordes 2” is breathtaking. Change here to elevator 2, this elevator will bring you straight into your suite.
Wait again 4 seconds at arrival to unlock the door. Close all doors (otherwise the elevator doesn’t work for other guests).
In case of non-compliance with this Manual repair costs will be charged.

ENTER YOUR SUITE:
Access in the crane and suites is possible by a personal key card.
Don’t forget to close the elevator door.
Take your Key card and hold 2 seconds in front of the Key holder.

WIFI
Faralda provides a fast glass viber network. The internet is for free.
The WIFI password will be given upon arrival.
TV only works on Chrome cast and HD cable.

TOILET
The sewer is a fragile system because the Crane still turns in the wind.
The sewer system is very fragile because the crane still turns in the wind.
Only use toilet paper. Do not through wipes in the toilet.
In case of non-compliance of this Manual € 450 repair costs will be charged.

SONOS music system:
Your suite has a SONOS sound system.
Make a WIFI connection and download the free SONOS app and accept existing system.

Be sure you choose the right suite you stay!

HEATED SPA POOL
Spa pool is on the top deck of the crane at level 4. The Spa pool on top deck may be used for extra costs of € 90
There are only 3 suites. Nobody will use the spa during whole stay. So please use the slide in the elevator when the Spa is in use.
You will have all the privacy you want. Use the slide in the elevator (occupied or not)
Because of safety glass is not allowed on top deck.

Only use the stream and light button and close the lit after use of the Spa pool.
Because of hygiene it is not allowed to use the spa pool with make up or tan.
In case of non-compliance of this Manual € 125 cleaning costs will be charged.

GENERAL SAFETY:
Only with written permission of the landlord it;s allowed to stay with more than 2 people in one suite.

It is forbidden:
- To use the safety stair outside your suite.
- To smoke in your suite (costs minimal € 175)
- To use the spa pool with make up or tan (€ 125 cleaning costs will be charged)
- To through wipes in the toilet

Cancellation policy:
To avoid curious people we apply a non cancellation and non refundable booking policy. A booking is final after payment. After a booking has been made the booking is final. Guest have no right of restitution or refund. Only after agreement of Landlord a date of stay maybe be changed. We only have 3 suites.

Entering the crane is entirely at your own risk. Landlord is not liable for damage, injury, theft, nuisance in any way whatsoever. The crane is a safe building and meets the highest demands. In case of technical failure, damage and extreme weather conditions, landlord reserves all rights to cancel a reservation(s) or booking(s) and he may deny access at the crane without financial liability claim. Guests reserves the right to an alternative overnight stay if the damage and /or technical failure is not caused by him.

Because of safety and in case of emergency all instructions of Landlord must be followed. In case of non-compliance or violation of the General Conditions or Manual damage / repair costs will be charged be charged without notice or default. Because of safety Landlord reserves the right to cancel the reservation(s) or may deny access into the crane without any financial liability claim. We have a non- refundable cancelation policy. A reservation is confirmed and final upon payment.

We are not perfect, but we do our best. If you have a complaint guests have to inform landlord immediately to avoid any right of financial compensation. We then resolve the problem or may help where we can. Customer loses the right to complain if a complaint is not submitted in time and Landlord is no longer liable.

Recordings, (live) streaming, advertisements and all other kind of commercial activations are prohibited without written permission of the landlord. On all our services, we apply our General Conditions and the Manual. Use of the crane and all equipment is at own risk and without further notice damage will be repaired at cost of renter. A deposit will be settled with the costs. For any questions please contact the landlord.

Kind regards / Vriendelijke groet,

On behalf of Faralda Crane Hotel staff

Edwin Kornmann Rudi
(Owner)
Website: www.faralda.com

Payment Policy

ACCEPTED PAYMENT METHODS:
- Mastercard/ Visa/ AmericanExpress/ Maestro
- BankTransfer
- Cash

Cancellation Policy

Conditions:
- A booking is subject to availability.
- A booking and reservation is made under the express condition of Corona measures.
- We apply a non-refundable fee. A booking is final after payment and allocation.
- In the event of new Corona regulations, we offer our guests the option to rebook their booking up to 3 days before their stay to a jointly agreed new date.
- In all circumstances Faralda reserves the right to cancel bookings and refuse requests.
- We apply our General Delivery and Payment conditions and the Faralda Manual
- This offer is personal and non-transferable.
- This offer is not valid in combination with other promotions.
- Dinner arrangement only available on Thursdays, Fridays, Saturdays & Sundays.
- Price is including wine pairing- Limited availability
- Price for the arrangement is including tax, exclusive transport
- We apply different rates for public holidays