|Prices will be charged in United Kingdom Pounds||Full Rate||Tue 27 Sep 2016||Wed 28 Sep 2016||Thu 29 Sep 2016||Fri 30 Sep 2016||Sat 01 Oct 2016||Sun 02 Oct 2016||Mon 03 Oct 2016||Tue 04 Oct 2016||Wed 05 Oct 2016||Thu 06 Oct 2016||Fri 07 Oct 2016||Sat 08 Oct 2016||Sun 09 Oct 2016||Mon 10 Oct 2016|
Studio Apartment StandardDetails
Studio non refundableDetails
Stay 5 nights,save 10%Details
Studio Stay 3 nights,save 5%Details
Deluxe Apartment StandardDetails
Deluxe Apartment - non refundableDetails
Deluxe Apartment - Stay 5 nights, Save 10%Details
Deluxe Apartment - Stay 3 nights, Save 5%Details
Executive Apartment StandardDetails
Executive Apartment - non refundableDetails
Executive Apartment - Stay 3 nights, save 5%Details
Executive Apartment - Stay 5 nights, save 10%Details
|Move the mouse over the price for inclusions, occupancy and minimum stay|
Zen Apartments - EXCEL & O2 ARENA offers luxury apartments in the heart of Canary Wharf. It features apartments with a balcony and wharf or river views.
Looking onto the Wharf’s impressive skyscrapers, each apartment at Zen Apartments has contemporary décor. The spacious lounge has a flat-screen TV and a sofa.
The kitchen comes with a microwave, fridge, coffee maker, oven, washing machine and a dishwasher. Free Wi-Fi is included. Shops, bars, cafes and restaurants can be found around Canary Wharf.
Canary Wharf Tube Station and the DLR Railway are within a short walk and connect you to central London in approximately 20 minutes. The O2 Arena and Excel can be reached in less than 20 minutes by Tube or the DLR. Private parking is available on site for a surcharge.
Tower Hamlets is a great choice for travellers interested in city trips, food and entertainment.
We speak your language!
- Non-Smoking Property
- Guest Laundry (charges apply)
- Internet Access
- WiFi Internet
- 32" Flat Screen TV
- Street parking
- Full Kitchen
- Smart TV
- Security Parking (charges apply)
- Broadband Internet Access
- HD Cable Channels
Terms & Conditions
Any booking, made offline, will only come into existence when payment has been made in full and your confirmation has been dispatched by ZEN Apartments. Upon completing your booking and receiving your confirmation you enter into a contract with ZEN Apartments on our stated terms and conditions.
Whilst staying with ZEN APARTMENT’S all Guests agree that they will comply with the following:
1. Restrictions may apply in certain locations including, but not limited to, minimum night stay and age restrictions; you will be advised of these at the time of booking where applicable. We reserve the right to refuse any booking at any time.
For your comfort, all ZEN APARTMENTS properties are completely smoke-free. We ask our guests to refrain from smoking in their apartments or balconies.
A £500.00 refresh fee will be charged to your account if this policy is broken.
Pets must not be kept or allowed to visit the property.
4. GUEST’S BELONGINGS
Guests are responsible for the safety of their own belongings whilst at the property. It is your responsibility to ensure all personal belongings that you bring to the property to their full market replacement value and keep any valuable possessions and forms of ID safe and out of view of third parties, as we will not be responsible for their loss.
5. LOCKS AND KEYS
Guests must not change any lock to the property not have any duplicate keys made. If you should lose your door keys, please inform the office immediately. We will provide you with the replacement set at a cost of £80.00 per item.
We expect the apartments to be left in a reasonable state of cleanliness and order on departure. An additional charge will be made for extra cleaning or specialist cleaning to return the apartment to a fit state for occupation. Additional charges may include compensation for loss of revenue in addition to cleaning and repairs.
7. ZEN APARTMENTS PROPERTY
Guests must keep the property and all of the furniture, fittings, and effects in the property in the same conditions as on the date of the arrival, and must leave the property in the same state of cleanliness and general order as it was on arrival, to avoid incurring any additional charges.
Any damages/issues must be reported to the maintenance/housekeeping team within 24 hours of moving day. If guests fail to report maintenance problem at the apartment than it will be counted as a damage done by customer and billed accordingly.
8. EXTRA GUESTS AND/OR VISITORS
Strictly no extra guests/visitors are allowed to stay or meet in the property other as per your reservation.
9. COST OF YOUR STAY
We reserve the right to increase or decrease the prices of accommodation at any time.
Please note, the information and prices shown on our website may have changed by the time you come to book your stay. The price of your stay will be confirmed at the time of booking, subject to the correction of errors. We reserve the right to correct errors in advertised prices as well as confirmed prices. We will do so as soon as we become aware of the error. Please note, changes and errors may occasionally occur. You must check the price of your stay at the time of booking.
10. CHANGES AND CANCELLATIONS BY US
Occasionally, we have to make changes to and correct errors on our website descriptions and other details both before and after bookings have been confirmed and cancel confirmed bookings. Whilst we always endeavour to avoid changes and cancellations, we must reserve the right to do so.
If we have to make significant change to or cancel your booking, we will inform you as soon as possible. We will endeavour to offer you and alternative should a significant change or cancellation occurs.
We regret we cannot pay expenses, costs or losses incurred by you as a result of any change or cancellation.
Very rarely, we may be forced by “force majeure (see clause 9)” to change or terminate your stay after departure but before the scheduled end of your time away. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds, pay you any compensation or meet any costs or expenses you incur as a result.
11. NO SHOW AND/OR EARLY DEPARTURE:
ZEN Apartments reserves the right to treat an early departure or reduction in the number of nights or apartments booked as a cancellation and apartments may be re- let and cancellation charges will apply. Non-arrivals will be treated as a cancellation and you will not be entitled to any refunds.
12. FORCE MAJEURE
We regret we cannot accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected by or you otherwise suffer any damage or loss as a result of “force majeure”. In these Booking Conditions, “force majeure” means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or unclear disaster, adverse weather conditions, local building works, act of nature, fire and all similar events outside our control.
13. OUR LIABILITY TO YOU
10.1 We promise to provide your accommodation with reasonable skill and care. We do not accept responsibility if any death, personal injury, failure or deficiency of your accommodation arrangements is not caused by any fault of ours. When we talk “fault” above, this means failure by ourselves to use reasonable skill and care in performing or providing the service in question. Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim. We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: the fault of the person(s) affected or any member(s) of their party or the fault of a third party not connected with the provision of your accommodation by us which we could not have predicted or avoided or an event or circumstances which could not have predicted or avoided even after taking all reasonable care (see clause 9) swimming pool/gym. In addition we will not be responsible where you do not enjoy your stay or suffer any problems because of a reason you did not tell us about when you booked your stay or where any problems you suffer did not result from any breach of our contract or other fault of ourselves or any losses, expenses, costs or other sum you have suffered relate to any business.
Please note, we cannot accept responsibility for any services that do not form part of our contract. This includes, for example, any additional services or facilities any other supplier agrees to provide for you.
Alike all holiday destinations, it is possible the local buildings works may occur from the time to time (see clause 9); we cannot accept liability for possible disruption or noise, but if we are aware of any building works we will inform you beforehand where possible and in these circumstances, please accept our apologies should this occur.
14. COMPLAINTS AND PROBLEMS
In the unlikely event that you have any reason to complain or experience any problems with your stay whilst away, you must immediately inform us (within 24 hours of your check in date). Any verbal notification must be put in writing and given to us as soon as possible. Until we know about a problem or complaint, we cannot begin to resolve it. Most problems can be dealt quickly, or if we cannot fix it, we will try our best to upgrade you to another better apartment. Kindly note, if you report your complaint at the end of your stay and not whilst staying with us, there is no any compensation or refund provided.
You accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid direct to us at the time. If you fail to do so, you will be responsible for meeting any legal costs we incur in full in recovering full payment from you.
We expect all clients to have consideration for other people. If in our reasonable opinion or in the reasonable opinion of any other person in authority, you or any member of your party behaves in such a way as to cause or be likely to cause danger, upset or distress to any third party or damage to the property, or in any way damage the reputation and/or goodwill of the Owner we are entitled, without prior notice, to terminate the occupation of the person(s) concerned. In this situation, the person(s) concerned will be required to leave the accommodation. We will have no further responsibility toward such person(s). No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.
12.1 You shall maintain the premises in a good, clean condition, and use the premises only in a careful and lawful manner. You shall pay for maintenance and repairs should the premises be left in a lesser condition. You also agree that we shall deduct costs of said services from the security deposit prior to refund it tenants cause damage to the premises or its furnishings.
12.2 You should pay for any damage done to the premises over and above normal wear & tear.
12.3 Strictly no shoes and food/drinks are allowed in the bedrooms. Carpet soiled must be paid, please avoid strictly.
12.4 Please make sure to switch off lights and other utility when not in use or away from the apartment. Any misuse of utility would be charged extra.
12.5 You shall behave in a civilised manner and shell be good neighbours, respecting the rights of the surrounding property owners. Apartment is based in quiet residential area therefore you should not create noise or disturbances likely to disturb or annoy the surrounding property owners. Creating a disturbance of the above nature shall be grounds for immediate termination of this agreement and you shall then immediately vacate the premises.
12.6 Strictly no parties of any kind (drinking, dancing especially) are allowed.
12.7 There shall be strictly no smoking inside the premises. Not even on the balcony. It is against the law to smoke in these premises. Maximum penalty is £500.
13. ZEN APARTMENTS may enter the apartment to inspect, repair, remodel and maintain the unit and will give notice whenever possible.
14. Any extension of the departure date is subject to availability and ZEN Apartment’s approval. The Guest will be charged for any UNAUTHORIZED occupancy beyond dates approved by ZEN Apartments for a current daily rate.
50 percent of the total amount may be charged anytime after booking.
The total price of the reservation will be charged anytime within 14 days of arrival.
If canceled or modified up to 14 days before date of arrival, no fee will be charged.
If canceled or modified later or in case of no-show, the total price of the reservation will be charged.