Hawberry Motel

Terms & Conditions

THE FOLLOWING TERMS AND CONDITIONS WILL BE ENFORCED BY THE PROPERTY MANAGERS:

CANCELLATION POLICY
You may cancel your booking free of charge by 3:00 pm the day prior to your arrival UNLESS, you reserved for a long weekend or are part of a group booking of 3 rooms or more or special events like HAW EATER OR COUNTRY FEST which then require 2 weeks notice. Failure to call and cancel, or cancellations made after the allotted deadline (in accordance with our type of booking) or NO SHOWS will be charged the full amount per room of the first nights stay. All subsequent nights will be cancelled at that time.

NON-SMOKING
In the event of any physical evidence, or residual odour, which indicates that smoking of any form has taken place inside a guest room, a charge of $250 will be made against the credit card provided to the motel at the time of making the booking and/or at the time of checking in. This charge will cover the cost of steam cleaning the carpet and other soft furnishings, and of laundering all bedding.

ZERO TOLERANCE PARTY POLICY
In the interests of quiet enjoyment and respect for all guests at the motel, a no party policy applies to all guests staying at the property. Guests are expected to be respectful of other guests at all times, and to be quiet between 10:00 pm and 7:00 am. Immediate eviction with no refund applies to any breaches of this policy.

PETS
With the exception of Sight and Hearing assistance dogs, all pets are strictly forbidden inside guest rooms. Any guests breaching this rule will face immediate eviction and a $200 cleaning fee for carpet and any soft furnishings effected.

Pets in vehicles may only be permitted by prior specific arrangement.

COOKING
Cooking in guest rooms is strictly forbidden by Health Authorities with the exception of the use of the micro wave and coffee pot provided.

Fees for additional cleaning may apply should guests cook inside a guest room.

PROPERTY DAMAGE
Any damage to motel property, whether accidental or willful, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.

MANAGERS DISCRETION
Management is entitled to exercise discretion and either revoke a booking or resell a room in the following instances:

If a guest arrives to check-in in an intoxicated or disruptive state
Has not provided a valid credit card and CVV number by the required date.
Fails to arrive within a reasonable time of the advised ETA. The onus is on the guest to advise of any delays for arrival time.

SECURITY DEPOSIT
AMOUNT OF $150.00 WILL BE PROCESSED 48 HRS PRIOR TO ARRIVAL AND A FULL REFUND WILL BE RETURNED IF THERE ARE NO ISSUES WITH THE ROOMS CONDITION UPON CHECKOUT.

Payment Policy

AMOUNT OF $150.00 WILL BE PROCESSED 48HRS PRIOR TO ARRIVAL AND A FULL REFUND WILL BE RETURNED IF THERE ARE NO ISSUES WITH THE ROOMS CONDITION UPON CHECKOUT.

RESERVATION POLICY
At the time of making a reservation, all guests will be required to provide a current and valid credit card number and CVV number to confirm and secure the reservation. Guests credit card will be processed 24 hrs prior to check in for one room and 48 hrs prior to check in if there are multiple rooms booked.

Cancellation Policy

CANCELLATION POLICY
You may cancel your booking free of charge by 3:00 pm the day prior to your arrival UNLESS, you reserved for a long weekend or are part of a group booking of 3 rooms or more or special events like HAWEATER OR COUNTRY FEST which then require 2 weeks notice. Failure to call and cancel, or cancellations made after the allotted deadline (in accordance with our type of booking) or NO SHOWS will be charged the full amount per room of the first nights stay. All subsequent nights will be cancelled at that time.