Hotel Creta Paguera

Terms & Conditions

for terms and conditions please visit http://www.hotelcretapaguera.com/en/976//-

Payment Policy

Payment is made directly at the hotel at arrival. Bookings made through this website will be guaranteed by the credit card provided by the user in the form. The credit card is only for guarantee purposes. Cancellation of reservations by the user will not be charged if it takes place within the limits established by the following cancellation policies.

Check-in time is from 13:00PM, offering the room maximum at 15:00PM. Check out is mandatory maximum at 11:00AM but can late check-out until 14:00PM for a 15€ supplement (It is necessary to inform at your arrival that you would like to late check-out)

CANCELLATION POLICY:
For reservations lasting up to 7 nights: you can cancel without charge until one day (24 hours) before arrival. If you cancel within 24 hours before arrival, 50% of the total booking price (VAT and taxes included) will be charged, with a minimum amount of 1 night.

For reservations of 8 to 14 nights duration: You can cancel the reservation without charge until 5 days prior to arrival. If you cancel within 5 days prior to arrival date, 50% of the total booking price (VAT and taxes included) will be charged

For bookings of 15 to 21 nights duration: You can cancel without charge until 8 days prior to arrival. If you cancel within 8 days prior to arrival, 50% of the total booking price (VAT and taxes included) will be charged.

Payment is made directly at the hotel on arrival.
The hotel reserves the right to charge (or pre-authorize temporarily) an amount before arrival. In case of non-refundable rates, the hotel may charge the total amount of the reservation at any time after receiving the confirmation.

Cancellations must be notified before 12:00PM and can be notified by email at cretahotel@gmail.com or by fax +34 971 923 758, indicating the booking reference and guests names.

NO-SHOW POLICY:
No-Shows apply to any or all guests who have a reservation at the hotel and do not appear on the reservation date of arrival, and who do not provide a proper cancellation notification before 15:00PM of the arrival day. No-Shows will be charged a penalty equivalent to the entire stay, rate and taxes included and the booking will be automatically cancelled.

Cancellation Policy

For reservations lasting up to 7 nights: you can cancel without charge until one day (24 hours) before arrival. If you cancel within 24 hours before arrival, 50% of the total booking price (VAT and taxes included) will be charged, with a minimum amount of 1 night.

For reservations of 8 to 14 nights duration: You can cancel the reservation without charge until 5 days prior to arrival. If you cancel within 5 days prior to arrival date, 50% of the total booking price (VAT and taxes included) will be charged

For bookings of 15 to 21 nights duration: You can cancel without charge until 8 days prior to arrival. If you cancel within 8 days prior to arrival, 50% of the total booking price (VAT and taxes included) will be charged.

Payment is made directly at the hotel on arrival.
The hotel reserves the right to charge (or pre-authorize temporarily) an amount before arrival. In case of non-refundable rates, the hotel may charge the total amount of the reservation at any time after receiving the confirmation.

Cancellations must be notified before 12:00PM and can be notified by email at cretahotel@gmail.com or by fax +34 971 923 758, indicating the booking reference and guests names.

NO-SHOW POLICY:
No-Shows apply to any or all guests who have a reservation at the hotel and do not appear on the reservation date of arrival, and who do not provide a proper cancellation notification before 15:00PM of the arrival day. No-Shows will be charged a penalty equivalent to the entire stay, rate and taxes included and the booking will be automatically cancelled.