Hylton Hound Kennels
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Hylton Hound Boarding Kennel Photos Details |
Book | £ | 24 | 24 | 24 | 24 | 24 | Sold | 24 | Sold | 24 | 24 | 24 | 24 | 24 | 24 |
Daycare Extra Photos Details |
Book | £ | 22 | 22 | 22 | 22 | 22 | 22 | 22 | 22 | 22 | 22 | 22 | 22 | 22 | 22 |
Daycare Photos Details |
Book | £ | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 | 19 |
Doggy Daycare Premium Photos Details |
Book | £ | 23 | 23 | 23 | 23 | 23 | 23 | 23 | 23 | 23 | 23 | 23 | 23 | 23 | 23 |
Move the mouse over the price for inclusions, occupancy and minimum stay |
Property Information
Creating a boarding environment for your pet
At Hylton Hound Hotel Kennels we understand how hard it can be to leave your beloved family members behind when you go away. We take pride in the knowledge we keep to our vision in ensuring that we have the best kennel facilities we can possibly provide, we are always investing and upgrading our facilities to make sure they stay first rate. In our opinion, all dogs are truly amazing creatures, with characteristics and personalities to match their beautiful coats.
Accommodation Details
Hylton Hound Boarding Kennel Book
THIS KENNEL IS FOR NIGHT & DAY BOARDING
****BOARDING KENNELS WILL BE CLOSED FOR REFURBISHMENT FROM 1/12/24 UNTILL FURTHER NOTICE****
1, MAXIMUM OCCUPATION PER KENNEL 1 - 2 dogs under 16 inches can no longer share a single kennel due to regulation changes. please select multiple rooms.
2, MINIMUM STAY IS FOR 2 CONSECUTIVE NIGHTS.
3, MORNING ARRIVALS & AFTERNOON COLLECTIONS - surcharges will be added to your bill on collection
N.B. THE CHARGE DISPLAYED WHEN BOOKING ONLINE DOES NOT INCLUDE SURCHARGES LISTED ABOVE
FOR BEST VALUE ALWAYS BOOK TO ARRIVE PM SESSION AND DEPART AM SESSION pls observe opening times
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Sleeps 1
Daycare Extra Book
Designed for daycare customers who's dogs would benefit from 3 exercises per day in a group or solo .
1.Daycare to be applied if check in and check out is performed on the same day, during that days opening hours.
2. NB Dogs not collected prior to our closing time of 6pm will be Charged £5 for every 10 minutes until collection .
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Sleeps 1
Daycare Book
These chalets are for Daycare customers whos dogs do not socialize well with other dogs, and do not wish to access the daycare & play
1.Daycare to be applied if check in and check out is performed on the same day, during that days opening hours.
2. NB Dogs not collected prior to our closing time of 6pm will be Charged £5 for every 10 minutes until collection .
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Sleeps 1
Doggy Daycare Premium Book
Day care & Play chalet is available for clients who wish there dogs to access the pooch play park, and have dedicated play with staff and other dogs.
These Chalets all have direct access to the pooch play park.
NB YOUR DOG/S MUST HAVE HAD AN ASSESSEMENT AND HOLD A HYLTON HOUND HOTEL PASSPORT BEFORE YOU CAN BOOK ON LINE. NO PASSPORT NO ENTRY.
1.Daycare to be applied if check in and check out is performed on the same day, during that days opening hours.
2. NB Dogs not collected prior to our closing time of 6pm will be Charged £5 for every 10 minutes until collection .
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Sleeps 1
Terms & Conditions
PAYMENT IS ALWAYS TAKEN AT POINT OF DEPARTURE.
NB. Stays Including Christmas day and Boxing day are subject to a 7 night minimum charge.
Vaccination Certificate (Doggy HHH Passport for Daycare)- We request current Vaccination Certificates /Doggy Passports be presented at reception for examination each and every time prior to our accepting dogs for boarding/Daycare at the Hylton Hound Hotel.
Medical History. On reception, we will request knowledge of your dog’s medical history and current medications. Failure to disclose details invalidates insurance.
If any medical requirements need to be administered outside our normal operating hours these will be subject to a £10 charge per night.
Vet bills arising during your dog’s stay will be added to your invoice on departure. A claim will be submitted to our insurance provider thereafter. REIMBURSEMENT CANNOT BE GAURANTEED. For this reason we recommend you take out pet insurance for your dog.
Authorisation for veterinary treatment (Overnight boarders only)– You agree that in the case of illness or suspected illness a vet will be consulted and if necessary called in to carry out such treatment as they consider advisable. Whilst every care and precaution is taken, responsibility can only be taken at the owner’s risk. All animals boarded overnight are insured during their stay and for 72 hours after departure against vet bills.
Authorisation to crate your dog(s) if necessary.
We reserve the right to refuse entry to any Daycare guest which appears to be unwell on arrival. In the unlikely event of a Daycare guest becoming ill during the day he/she will be quarantined, the owner contacted and a vet consulted if necessary. All vet's costs incurred will be the responsibility of the owner. Daycare guest owner's accept that in the unlikely event of their pet becoming involved in a doggy argument any injuries sustained in the argument and all vet bills arising will be completely at their own risk..
Please note: Existing preconditions and kennel cough are not covered by our insurance. Qualifying claims are limited to £1500 per case.
Our licence conditions states 1 dog per kennel you must RESERVE a kennel per dog.
Please note: We reserve the right to separate two dogs sharing the same kennel should problems arise. The owner understands they become liable in such circumstances to pay all the extra kennelling costs arising.
Any damage to hylton property caused by your dog i.e beds may be charged to your account.
MORNING ARRIVAL & AFTERNOON DEPARTURE SURCHARGES
Morning arrivals are accepted but an extra night surcharge will be applied
Afternoon departures are accepted but an extra night surcharge will be applied
CHRSTMAS & BOXING DAY SURCHARGES
We are closed for Christmas & Boxing Day for arrivals and departures.
For dog boarded over Christmas a MINIMUM 7 X NIGHTS STAY will be charged
Should the kennels become uninhabitable due to flood, fire etc. a person you designate may be contacted to come and collect your dog should the Hylton be unable to find suitable alternative kennelling.
Hylton Hound Hotel Mission Statement
Our mission at the Hylton is to provide First Class care and attention and accommodation for every doggy guest who stays with us when their owners are unable to and this is exactly what we do.
We believe we are the only kennels where customers are actively invited and encouraged to inspect our facility at any time during our opening hours. We practice a totally OPEN HOUSE.
A child catching a bug at school or becoming dirty or injured whilst playing with friends does not mean the child is not well parented. The same applies for a dog in our kennels and our staff, who work tirelessly 52/7 providing their doggy needs. Insurance is in place to help with vet bills arising.
We feed our guests as instructed by the owner; we cannot force a dog to eat. Occasionally, a dog will lose weight during the stay. It could be your dog!
Whilst we attempt to return beds, toys etc. etc. they are left at the kennels strictly at the owner’s risk. Everyone who has ever owned a dog knows just how destructive, messy and smelly they can be on occasion. Especially puppies and adolescents, fox poo and cow pats make for excellent rolls. One can always book a groom prior to leaving with WAGGS GROOMIMG SERVICES. (charges apply)
Facebook photo posting is a free service volunteered by our staff. Please be patient and polite. The staff will try to capture them on screen when they have time but in extremely busy periods, the main holidays mainly, this may not always be possible.
It is our policy NOT to respond to Social Media reviews good or bad. We do not offer refunds no matter how we are threatened by and through this medium.
Plaintiffs are encouraged to pursue any claim through the Small Claims Court. If successful we will gladly publish the findings of the Court ourselves on Social Media, refund the boarding charge and pay all costs.
Lose and we shall seek our own costs repaid. We shall also seek damages for defamation for Fake News postings and derogatory statements posted on social media besmirching the good name and reputation of our kennels and the staff who work within the facility.
If you do not agree with all of the above statements we do not want your business.
We recommend you find alternate means to care for your dog when you are unable.
Opening Hours
Monday to Friday 8AM to 11AM and 4PM to 6PM.
Saturday and Sunday 9AM to 12PM and 4PM to 6PM.
Payment Policy
Payment Policy Hylton Hound Hotel
1. We accept Cash, Card only.
2. Cheques are no longer accepted.
3. Payment is at point of departure.
No payments are taken providing you cancel your reservation as per our Cancellations Policy
Cancellation Policy
Cancellations Policy overnight Boarders
1. Cancellations are accepted via email at any time up to 72 hrs prior to your reservation start date.
2. Over night boarding cancellations via email made during the 72 hrs period will result in a £46 service charge being taken from your credit details.
3. Failure to cancel as specified in 1 & 2 will result in the full amount due being recovered from your credit details.
4 NB Cancellations are not accepted under any circumstances for Day Play Care or Day Boarding. No refunds or credits will be issued.