Kilconquhar Castle Estate LTD

Prices will be charged in United Kingdom Pounds Tue 22 Aug 2017 Wed 23 Aug 2017 Thu 24 Aug 2017 Fri 25 Aug 2017 Sat 26 Aug 2017 Sun 27 Aug 2017 Mon 28 Aug 2017 Tue 29 Aug 2017 Wed 30 Aug 2017 Thu 31 Aug 2017 Fri 01 Sep 2017 Sat 02 Sep 2017 Sun 03 Sep 2017 Mon 04 Sep 2017
Hotel Rooms with Breakfast - Sleeping 2

(N/A - CR) DOUBLE ROOM BB

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(N/A - CR) TWIN ROOM BB

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2 Bedroom Self-Catering - Sleeping 4 to 6

(F - 2) 2 BEDROOM

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(S -2) 2 BEDROOM VILLA

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(F - 2) 2 BEDROOM CASTLE SUITE

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(S - 2) 2 BEDROOM CASTLE SUITE

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(N/A - 2) RACK ROSE

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3 Bedroom Self-Catering Sleeping - 8

(F - 3) 3 BEDROOM VILLA

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(F - PREM) SAUNA

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(F-3) 3 BEDROOM CASTLE SUITE

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(N/A - PREM) RACK SAUNA

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(S - 3) 3 BEDROOM VILLA

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4 Bedroom Self-Catering - Sleeping 10

(S - 4) RACK 4 BEDROOM

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Property Information

Kilconquhar Castle Estate LTD
01333340501
Kilconquhar Castle Estate LTD
Kilconquhar
Scotland Fife KY9 1EZ United Kingdom

Kilconquhar Castle Estate LTD

Set in 120 acres of scenic Fife countryside, Kilconquhar Castle Estate features a heated indoor swimming pool, horse riding facilities and a salon with on-site health and beauty specialists. Free private parking is also available, as well as a fully equipped gym and tennis court.

An indoor badminton court, gold driving range and an under 5’s play room are also featured on site, along with saunas and 2 full-size snooker tables. Organised tours of Edinburgh, Stirling Castle and Loch Lomond are available, as well as many other local areas.

The property boasts 2 restaurants with menus created from locally sourced produce. The White Cockade is a bistro-style restaurant, while The Lindsay Room features fine dining amongst oak-panelled walls, an inglenook fireplace and ornate ceilings. Continental and full Scottish breakfasts are also available.

Property Features

  1. Indoor Swimming Pool
  2. Sauna/Steam Room
  3. Non-Smoking Property
  4. On Site Restaurant
  5. Pet friendly
  6. Broadband Internet Access
  7. Tennis Court
  8. WiFi Internet
  9. DVD Library
  10. Games Room
  11. Conference Facilities
  12. Free Parking
  13. BBQ Area
  14. Childrens - Kids Club
  15. Gym
  16. Free Outdoor Parking (not guarded)
  17. Kids Club

Accommodation Details

Kilconquhar Castle Estate LTD

(N/A - CR) DOUBLE ROOM BB

(N/A - CR) DOUBLE ROOM BB Book

RACK DOUBLE ROOM BB

  1. Shower - separate
  2. Linen and Towels Provided
  3. Non-Smoking
  4. Clock Radio
  5. Heating
  6. Alarm Clock
  7. Bathrobes Provided
  8. Telephone
  9. Iron/Ironing board
  10. Linen Provided
  11. Double Bed
  12. Broadband Internet Access
  13. Television
  14. Cots Available
  15. Dogs Accepted
  16. DVD Player
  17. Tea/Coffee Making
  18. Hairdryer
  19. Wireless Internet
  20. En-Suite

Kilconquhar Castle Estate LTD

(N/A - CR) TWIN ROOM BB

(N/A - CR) TWIN ROOM BB Book

RACK RATE

  1. 2 Single Beds
  2. Linen and Towels Provided
  3. Non-Smoking
  4. Clock Radio
  5. Heating
  6. Shower - separate
  7. Linen Provided
  8. Telephone
  9. Iron/Ironing board
  10. En-Suite
  11. Alarm Clock
  12. Bathrobes Provided
  13. Television
  14. Cots Available
  15. Dogs Accepted
  16. DVD Player
  17. Tea/Coffee Making
  18. Hairdryer
  19. Wireless Internet
  20. King / 2 single beds

Kilconquhar Castle Estate LTD

(N/A - GF) RACK GARDEN BB

(N/A - GF) RACK GARDEN BB Book

RACK BB

  1. Kitchenette
  2. Linen Provided
  3. Non-Smoking
  4. Toaster
  5. Wireless Internet
  6. Shower - separate
  7. Sofa Bed
  8. Telephone
  9. High Chair Available
  10. Daily Room Service
  11. Alarm Clock
  12. Lounge Area
  13. Fridge - Fullsize
  14. Clock Radio
  15. iPod Dock
  16. Single Bed
  17. Bathrobes Provided
  18. Television
  19. Iron/Ironing board
  20. King / 2 single beds
  21. DVD Player
  22. Microwave
  23. Hairdryer
  24. Cots Available
  25. Dogs Accepted
  26. Linen and Towels Provided
  27. Tea/Coffee Making
  28. Oven

Kilconquhar Castle Estate LTD

(N/A - 2) GATE

(N/A - 2) GATE Book

  1. 2 Single Beds
  2. Bath
  3. Telephone
  4. Views
  5. iPod Dock
  6. King Bed
  7. Linen Provided
  8. Fridge - Fullsize
  9. Iron/Ironing board
  10. Laundry Facilities
  11. Kitchen
  12. Lounge Area
  13. Television
  14. Cots Available
  15. Stove top
  16. Alarm Clock
  17. Bathrobes Provided
  18. Hairdryer
  19. Wireless Internet
  20. Dining Setting
  21. Shower above bath
  22. Microwave
  23. Oven
  24. Outdoor Setting
  25. Dishwasher
  26. DVD Player
  27. Tea/Coffee Making
  28. Toaster
  29. 2nd bathroom
  30. Dogs Accepted
  31. Linen and Towels Provided
  32. Non-Smoking
  33. High Chair Available
  34. Heating
  35. Double Bed

Kilconquhar Castle Estate LTD

(N/A - 2) WOOD

(N/A - 2) WOOD Book

  1. King Bed
  2. Linen Provided
  3. Fridge - Fullsize
  4. Iron/Ironing board
  5. iPod Dock
  6. Kitchen
  7. Lounge Area
  8. Television
  9. Cots Available
  10. Clock Radio
  11. Alarm Clock
  12. Bathrobes Provided
  13. Hairdryer
  14. Wireless Internet
  15. Stove top
  16. Shower above bath
  17. Microwave
  18. Oven
  19. 1 Queen Bed/2 Single Beds
  20. Dining Setting
  21. DVD Player
  22. Tea/Coffee Making
  23. Toaster
  24. 2nd bathroom
  25. Dogs Accepted
  26. Linen and Towels Provided
  27. Non-Smoking
  28. High Chair Available
  29. Heating
  30. En-Suite
  31. Bath
  32. Telephone
  33. Views

Kilconquhar Castle Estate LTD

(F - 2) 2 BEDROOM

(F - 2) 2 BEDROOM Book

RACK RATE

  1. Outdoor Setting
  2. Shared Bathroom
  3. King Bed
  4. Lounge Area
  5. One Queen Bed or Two Single Beds
  6. Oven
  7. Heating
  8. Kitchen
  9. Television
  10. Wireless Internet
  11. 2nd bathroom
  12. Shower - separate
  13. Cots Available
  14. Microwave
  15. En-Suite
  16. Alarm Clock
  17. High Chair Available
  18. Laundry Facilities
  19. Toaster
  20. Views
  21. Fridge - Fullsize
  22. iPod Dock
  23. Linen and Towels Provided
  24. Dishwasher
  25. 2 Single Beds
  26. Bath
  27. Iron/Ironing board
  28. Tea/Coffee Making
  29. Dogs Accepted
  30. Stove top
  31. Bathrobe on Request
  32. Jacuzzi
  33. Telephone
  34. Non-Smoking
  35. Linen Provided
  36. Hairdryer
  37. Sofa Bed
  38. Dining Setting
  39. DVD Player
  40. Bathrobes Provided

Kilconquhar Castle Estate LTD

(S -2) 2 BEDROOM VILLA

(S -2) 2 BEDROOM VILLA Book

  1. 1 Queen Bed/2 Single Beds
  2. Shower over bath
  3. Cots Available
  4. Lounge Area
  5. Non-Smoking
  6. Oven
  7. iPod Dock
  8. Laundry Facilities
  9. Television
  10. DVD Player
  11. Alarm Clock
  12. Iron/Ironing board
  13. Stove top
  14. Microwave
  15. Wireless Internet
  16. Bath
  17. Single Bed
  18. Linen and Towels Provided
  19. Toaster
  20. 2nd bathroom
  21. Hairdryer
  22. Sofa Bed
  23. Tea/Coffee Making
  24. Dishwasher
  25. En-Suite
  26. Heating
  27. King Bed
  28. Linen Provided
  29. Dogs Accepted
  30. 2 Single Beds
  31. Broadband Internet Access
  32. Clock Radio
  33. Telephone
  34. Views
  35. Bathrobes Provided
  36. High Chair Available
  37. Kitchen

Kilconquhar Castle Estate LTD

(F - 2) 2 BEDROOM CASTLE SUITE

(F - 2) 2 BEDROOM CASTLE SUITE Book

RACK

  1. Oven
  2. High Chair Available
  3. Stove top
  4. Microwave
  5. iPod Dock
  6. 2nd bathroom
  7. Iron/Ironing board
  8. Linen and Towels Provided
  9. Toaster
  10. Jacuzzi
  11. Alarm Clock
  12. Single Bed
  13. Tea/Coffee Making
  14. Dishwasher
  15. King Bed
  16. Fridge - Fullsize
  17. Sofa Bed
  18. Linen Provided
  19. Dogs Accepted
  20. Laundry Facilities
  21. Bath
  22. Clock Radio
  23. Telephone
  24. Views
  25. DVD Player
  26. Hairdryer
  27. Kitchen
  28. Dining Setting
  29. Non-Smoking
  30. One Queen Bed or Two Single Beds
  31. Bathrobes Provided
  32. Stairs
  33. Lounge Area
  34. En-Suite
  35. Wireless Internet
  36. Heating
  37. Cots Available
  38. Television
  39. Shower over bath
  40. 2 Single Beds

Kilconquhar Castle Estate LTD

(S - 2) 2 BEDROOM CASTLE SUITE

(S - 2) 2 BEDROOM CASTLE SUITE Book

  1. Oven
  2. CD Player
  3. Cots Available
  4. Dining Setting
  5. Views
  6. 2nd bathroom
  7. Iron/Ironing board
  8. Laundry Facilities
  9. Lounge Area
  10. Non-Smoking
  11. Alarm Clock
  12. Single Bed
  13. Stove top
  14. Television
  15. DVD Player
  16. Bath
  17. Sofa Bed
  18. Linen and Towels Provided
  19. Microwave
  20. Wireless Internet
  21. Hairdryer
  22. King Bed
  23. Tea/Coffee Making
  24. Toaster
  25. En-Suite
  26. Heating
  27. Clock Radio
  28. Linen Provided
  29. Dishwasher
  30. 2 Single Beds
  31. Shower - separate
  32. Kitchen
  33. Telephone
  34. Dogs Accepted
  35. Bathrobes Provided
  36. High Chair Available
  37. Stairs

Kilconquhar Castle Estate LTD

(N/A - 2) RACK ROSE

(N/A - 2) RACK ROSE Book

  1. 2 Single Beds
  2. Linen Provided
  3. Fridge - Fullsize
  4. Iron/Ironing board
  5. iPod Dock
  6. King Bed
  7. Lounge Area
  8. Television
  9. Cots Available
  10. Sofa Bed
  11. Kitchen
  12. Bathrobes Provided
  13. Hairdryer
  14. Wireless Internet
  15. Clock Radio
  16. Alarm Clock
  17. Microwave
  18. Oven
  19. Outdoor Setting
  20. Stove top
  21. Shower above bath
  22. Tea/Coffee Making
  23. Toaster
  24. 2nd bathroom
  25. Dishwasher
  26. DVD Player
  27. Non-Smoking
  28. High Chair Available
  29. Heating
  30. Dogs Accepted
  31. Linen and Towels Provided
  32. Telephone
  33. Views
  34. Shower - separate
  35. En-Suite
  36. Bath

Kilconquhar Castle Estate LTD

(F - 3) 3 BEDROOM VILLA

(F - 3) 3 BEDROOM VILLA Book

  1. 2 Double Beds
  2. Heating
  3. Sofa Bed
  4. Linen Provided
  5. Dogs Accepted
  6. Oven
  7. Shower - separate
  8. King Bed
  9. Telephone
  10. Views
  11. 2 Single Beds
  12. High Chair Available
  13. Clock Radio
  14. Dining Setting
  15. Double Bed
  16. 2nd bathroom
  17. Shower over bath
  18. Kitchen
  19. Lounge Area
  20. Non-Smoking
  21. Alarm Clock
  22. iPod Dock
  23. Cots Available
  24. Television
  25. DVD Player
  26. Fridge - Fullsize
  27. CD Player
  28. Laundry Facilities
  29. Microwave
  30. Wireless Internet
  31. Bath
  32. Iron/Ironing board
  33. Linen and Towels Provided
  34. Toaster
  35. En-Suite
  36. Hairdryer
  37. Single Bed
  38. Tea/Coffee Making
  39. Dishwasher
  40. Bathrobes Provided
  41. Shared Bathroom
  42. Smoking

Kilconquhar Castle Estate LTD

(F - PREM) SAUNA

(F - PREM) SAUNA Book

RACK SAUNA

  1. Oven
  2. Bathrobes Provided
  3. Clock Radio
  4. Linen Provided
  5. Dogs Accepted
  6. Patio
  7. Heating
  8. Kitchen
  9. Telephone
  10. Views
  11. 2 Single Beds
  12. Shower - separate
  13. Cots Available
  14. Lounge Area
  15. Double Bed
  16. 2nd bathroom
  17. High Chair Available
  18. Laundry Facilities
  19. Television
  20. Non-Smoking
  21. Alarm Clock
  22. iPod Dock
  23. Stove top
  24. Microwave
  25. DVD Player
  26. Fridge - Fullsize
  27. Iron/Ironing board
  28. Linen and Towels Provided
  29. Toaster
  30. Wireless Internet
  31. Bath
  32. King / 2 single beds
  33. Tea/Coffee Making
  34. Dishwasher
  35. En-Suite
  36. Hairdryer
  37. Sofa Bed

Kilconquhar Castle Estate LTD

(N/A - PREM) RACK HOT TUB

(N/A - PREM) RACK HOT TUB Book

The 3-bedroom hot tub villas offer 5-star spacious accommodation. The villa offers 2 double bedrooms, a twin bedroom with 2 single beds, a spacious family lounge, kitchen and sun room to the rear of the villa. A double sofa bed is in the apartment lounge. The hot tub is in the garden area to the rear of the property.

The rate is for accommodation only; meals can be added to the booking.

  1. Oven
  2. Hairdryer
  3. Sofa Bed
  4. Tea/Coffee Making
  5. Dishwasher
  6. Patio
  7. Bathrobes Provided
  8. King Bed
  9. Linen Provided
  10. Dogs Accepted
  11. 2 Single Beds
  12. Heating
  13. Clock Radio
  14. Telephone
  15. Views
  16. 2nd bathroom
  17. Shower - separate
  18. Kitchen
  19. Dining Setting
  20. Double Bed
  21. Alarm Clock
  22. High Chair Available
  23. Cots Available
  24. Lounge Area
  25. Non-Smoking
  26. Fridge - Fullsize
  27. iPod Dock
  28. Laundry Facilities
  29. Television
  30. DVD Player
  31. Bath
  32. Iron/Ironing board
  33. Stove top
  34. Microwave
  35. Wireless Internet
  36. Guest toilet in living room area
  37. Single Bed
  38. Linen and Towels Provided
  39. Toaster
  40. En-Suite

Kilconquhar Castle Estate LTD

(F-3) 3 BEDROOM CASTLE SUITE

(F-3) 3 BEDROOM CASTLE SUITE Book

The 3-bedroom apartment is in the main castle building on the top floor, the apartment has stunning views of the estate grounds. Due to the location, the apartment is not suitable for guests with restricted mobility. The apartment offers 2 double bedrooms, a twin bedroom with 2 single beds, a spacious family lounge and kitchen. A double sofa bed is in the apartment lounge.

The rate is for accommodation only; meals can be added to the booking.

  1. Oven
  2. High Chair Available
  3. Laundry Facilities
  4. Television
  5. DVD Player
  6. 2nd bathroom
  7. Iron/Ironing board
  8. Stove top
  9. Microwave
  10. 2 Single Beds
  11. Alarm Clock
  12. Single Bed
  13. Linen and Towels Provided
  14. Toaster
  15. Shower - separate
  16. Fridge - Fullsize
  17. Sofa Bed
  18. Tea/Coffee Making
  19. Dishwasher
  20. iPod Dock
  21. Bath
  22. Clock Radio
  23. Linen Provided
  24. Dogs Accepted
  25. King Bed
  26. Hairdryer
  27. Kitchen
  28. Telephone
  29. Views
  30. Double Bed
  31. Heating
  32. Stairs
  33. Dining Setting
  34. Non-Smoking
  35. Wireless Internet
  36. Shower above bath
  37. Cots Available
  38. Lounge Area
  39. En-Suite
  40. Bathrobes Provided

Kilconquhar Castle Estate LTD

(N/A - PREM) RACK SAUNA

(N/A - PREM) RACK SAUNA Book

  1. Oven
  2. Shower - separate
  3. Kitchen
  4. Telephone
  5. Dogs Accepted
  6. 2 Single Beds
  7. Shower above bath
  8. Cots Available
  9. Dining Setting
  10. Views
  11. 2nd bathroom
  12. High Chair Available
  13. Laundry Facilities
  14. Lounge Area
  15. Double Bed
  16. Alarm Clock
  17. iPod Dock
  18. Stove top
  19. Television
  20. Non-Smoking
  21. Bath
  22. Iron/Ironing board
  23. Linen and Towels Provided
  24. Microwave
  25. DVD Player
  26. Hairdryer
  27. King / 2 single beds
  28. Tea/Coffee Making
  29. Toaster
  30. Wireless Internet
  31. Bathrobes Provided
  32. Sofa Bed
  33. Linen Provided
  34. Dishwasher
  35. En-Suite
  36. Heating
  37. Clock Radio

Kilconquhar Castle Estate LTD

(S - 3) 3 BEDROOM VILLA

(S - 3) 3 BEDROOM VILLA Book

  1. 2 Double Beds
  2. Heating
  3. Sofa Bed
  4. Tea/Coffee Making
  5. Dogs Accepted
  6. Oven
  7. Shower - separate
  8. King Bed
  9. Linen Provided
  10. Views
  11. 2 Single Beds
  12. Shower above bath
  13. Clock Radio
  14. Telephone
  15. Double Bed
  16. 2nd bathroom
  17. High Chair Available
  18. Kitchen
  19. Lounge Area
  20. DVD Player
  21. Alarm Clock
  22. iPod Dock
  23. Cots Available
  24. Television
  25. Wireless Internet
  26. Bath
  27. CD Player
  28. Laundry Facilities
  29. Microwave
  30. En-Suite
  31. Hairdryer
  32. Iron/Ironing board
  33. Stove top
  34. Toaster
  35. Bathrobes Provided
  36. Shared Bathroom
  37. Single Bed
  38. Linen and Towels Provided
  39. Dishwasher

Kilconquhar Castle Estate LTD

(S - 4) RACK 4 BEDROOM

(S - 4) RACK 4 BEDROOM Book

RACK RATE 4 BED

  1. Oven
  2. Heating
  3. Clock Radio
  4. Tea/Coffee Making
  5. Dogs Accepted
  6. Patio
  7. Shower - separate
  8. Kitchen
  9. Linen Provided
  10. Views
  11. 2 Single Beds
  12. High Chair Available
  13. Stairs
  14. Telephone
  15. Non-Smoking
  16. 2nd bathroom
  17. Shower over bath
  18. Cots Available
  19. Lounge Area
  20. DVD Player
  21. Alarm Clock
  22. iPod Dock
  23. Laundry Facilities
  24. Television
  25. One Queen Bed or Two Single Beds
  26. Bath
  27. Iron/Ironing board
  28. Stove top
  29. Microwave
  30. Wireless Internet
  31. Hairdryer
  32. Single Bed
  33. Super King
  34. Toaster
  35. En-Suite
  36. Shared Bathroom
  37. King / 2 single beds
  38. Linen and Towels Provided
  39. Dishwasher
  40. Bathrobes Provided

Terms & Conditions

Terms & Conditions

Introduction

These Conditions apply to all rental guests of Kilconquhar Castle Estate. These are the terms on which we will make a booking for you to stay with us at the Kilconquhar Castle Estate Resort. All bookings placed with Kilconquhar Castle via our website or over the telephone are booked under our terms and conditions.

The terms and conditions apply to all events booked at Kilconquhar Castle Estate whether the guests are staying on the estate as a rental guest or are attending an event as an offsite guest. Please review the section relating to payment terms and cancellations.

Bookings

Guests may book in advance or on arrival. However to avoid disappointment guests are advised to book in advance. Hotel rooms and self-catering cottages at Kilconquhar Castle Estate are subject to availability and must adhere to our terms and conditions. All bookings will be confirmed in writing by email or post by the Reservations Office. Guests arriving without valid confirmation may be refused entry.

Check-in and Check-out Times

Self-Catering Guests may check-in at any time from 4.30 p.m. on day of arrival. Our reception is open until 9.00 pm at night. Guests who will be arriving later than this time must contact us at least an hour before to confirm they will be arriving late or no provision for access to the unit will be made and the booking will be marked as a no-show with the full payment being held as a cancellation charge. On departure, self-catering guests must vacate their cottage no later than 10.00 a.m. Failure to do so will result in a late departure charge being made of £25.00 for every half hour that the unit remains occupied after check out time.

Hotel Guests may check in at any time from 1.00pm on the day of arrival. Our reception is open until 9.00 pm at night. Guests who will be arriving later than this time must contact us at least an hour before to confirm they will be arriving late or no provision for access to the unit will be made and the booking will be marked as a no-show with the full payment being held as a cancellation charge. On departure, self-catering guests must vacate their cottage no later than 10.00 a.m. Failure to do so will result in a late departure charge being made of £25.00 for every half hour that the unit remains occupied after check out time.

Charges

Guests are responsible for the payment of any telephone charges and any breakages during their stay with us.
It is a condition of your rental that you accept full responsibility for any accidental damage to or loss from your accommodation during your stay. On arrival we will request a credit/debit card. We reserve the right to take authorisation from your card. Authorisation is not payment itself and the full amount of your account will be debited from your card/s on departure.

Guests must present us with a bona fide credit or debit card on arrival then all outstanding charges will be taken on departure.

Rental guests will be issued with an electricity voucher upon checking in. This will cover the average cost of your electricity during the stay. All electricity used above this amount with be charged at reception at the time of departure. At the time of the terms and conditions being written the charge per unit of electricity is £0.14. This amount may be altered without further notice but will be advised upon check in.

Right of Refusal

Kilconquhar Castle reserves the right to refuse a guest entry and accommodation if, on arrival, management reasonably considers that the guest is under the influence of drink or drugs, or is behaving in a threatening, abusive or otherwise unacceptable manner.

Disturbance

Kilconquhar Castle reserves the right to require a guest to leave if he/she is causing a disturbance, annoying other guests or Kilconquhar Castle staff or is behaving in an unacceptable manner. Any payments made will be wholly-non-refundable.

Smoking

Smoking is strictly not permitted in the Hotel, Leisure Club or any other public area on the resort. Guests found smoking in the Hotel rooms or Self-Catering accommodations will have an automatic £150 deep cleaning charge added to their account.

Valuables

Self-catering cottages are not equipped with safes and there are no secure facilities with the hotel. All property is the responsibility of the owner / guest.

Lost Property

Guests must report any loss of or damage to their property immediately on discovery to Reception, where this will be logged in the duty manager’s book.

“Don’t forget your property”. Whilst every effort is made to return lost property to its rightful owner Kilconquhar Castle cannot be held liable for items damaged in storage or lost in transit after being left behind. Please double-check your accommodation before departure. Guests will be responsible for postage charges for all lost properties sent in by post.

Insurance

We strongly advise that you take out a travel insurance policy in order to cover you and your party against the cost of cancellation by you; the cost of assistance (including repatriation) in the event of accident or illness; loss of baggage and money; and other expenses.

Claims and Complaints

Any complaint or claim should be referred immediately to the Duty Manager or a senior member of staff immediately and they should be able to resolve your problem to your satisfaction there and then. Failure to report the problem whilst in resort could affect any claim you have.
If you are still not satisfied with the outcome we ask that your complaint is put in writing to The Director, Kilconquhar Castle Estate, Kilconquhar, Fife, KY9 1EZ

Delivery of Documents

All documents, where possible will be delivered to you via the email address provided at the time of booking. Where we are required to deliver a paper document, it will be sent to the address of the cardholder / lead client via 2nd Class post.

Payment Policy

Bookings with Arrival Dates 28 Days in Advance

Bookings placed with Kilconquhar Castle Estate with arrival dates more that 28 days in advance will be charged a 25% non-refundable or transferable deposit on the day of booking. The full balance will then be automatically collected 28 days prior to the date of arrival from the card used to place the booking. At this stage the whole booking will be wholly non-refundable nor on-transferable.

Bookings with Arrival Dates within 28 Days of Booking

Bookings placed with Kilconquhar Castle Estate with an arrival date within 28 days of the date of booking will be charged a 100% non-refundable or transferable deposit on the day of booking.

Cancellation Policy

Cancellations must be notified to Kilconquhar Castle Estate in writing in order for them to be accepted. All payments made will be wholly non-refundable. The only exception to this will be made in the guest has opted to make payment of the balance in advance. In this instance the 75% balance would be refundable up to 28 days prior to the date of arrival.

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