Lilu Apartments Curacao

Terms & Conditions

• Upon check-in, a photo identification and credit card is required.
• Guests under 21 and under are not allowed to place their own reservation and stay without an additional adult.
• A security deposit of 150 guilders / 82 dollar / 75 euro is required upon arrival for incidental charges which has to be paid out in cash.
• Lilu Apartment is entitled to terminate your stay in case of obstruction or if tenants are going against the house rules.
• Smoking in the room is not allowed, if so a fine of FL. 350 / $200 will be added to your final bill.
•If guest doesn't check in on agreed time a fine of 50 guilders will be charged from the deposit
•Drugs usage on the grounds of Lilu apartment is strictly prohibited and can result in termination of your stay.
• Minimum night stay is 5 nights, shortened stay will not be refunded.
• Security deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
• Late check out is possible based on availability and will have a surcharge of FL.15 per hour till 5PM local time. After 5PM one-night room and tax will be
charged.
• WIFI is widely available both in the apartments and public areas on property free of charge.
• No parties are allowed in the room nor the property(pool party)
• Visitation is possible up to 2 guest per apartment. All visitors are under the sole responsibility of the tenants.
• All guests are welcome to use the pool equipment such as: deck chairs and umbrellas free of charge. Bar & BBQ equipment are also available for the
uninterrupted enjoyment of our guests (additional charges apply). For additional information please contact the concierge.
• Pool hours: 7AM till 10PM
• Pool usage is at your own risk
• Children must be supervised by adults at all time
• Pets are not allowed on property of Lilu Apartments
• All the apartments are equipped with sockets on the wall with a voltage of is 110 v- 50Hz. An additional 220V is installed in the bathroom.
• Each unit is equipped with a prepaid electrical system which allows guests to determine how much they need. A sum of Nafl. 25, - worth of electricity will be provided by Lilu Apartments Curaçao. It is possible to consume more at the concierge/front desk or you are able to buy extra electricity at the pump station or local mini markets.
• The apartment is equipped with furniture, kitchen-cookware, dishwasher and other household items of which an inventory will be made after you have entered respectively left the apartment. Damaged caused to any of these articles will generate the cost value for which the guest will be responsible. Take notice of the list and the prices of this articles. Unable to move the furniture and other equipment in the apartment
• It is not allowed to remove the towels from the apartments. Leaving the towels on the rack means you’ll continuing using them, if you want to change the towels leave them in the bathroom floor.
• The first housekeeping service is after 3 days of your stay with no additional charges. This service can be requested for an additional charge of $20 each time.
• Housekeeping services starts at 10AM
• A laundry room is available on property for our guests at a cost of $10.
• We urge you to please not hang any clothes on the balcony, all our apartments do have a washing line in the back garden of your apartment.
• When leaving your apartment, please close the balcony door as well as the door to your room. We are not responsible for money, jewelry and other valuable goods left inside the apartments or on the property of Lilu Apartments.
• All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
• Should you require a medical kit, please contact the concierge
• Please report any malfunction or breakdown to Reception.

Payment Policy

50% will be charged after booking is confirmed. 14 days prior to arrival date the other 50% outstanding total will be charged.

Cancellation Policy

If canceled or modified up to 14 days before date of arrival, One (1) night will be charged. If canceled or modified later or in case of no-show, the total price of the reservation will be charged.