Mendip Spring Golf and Country Club

Terms & Conditions

COVID -19 – Hotel Return Phase 1
SOCIAL DISTANCE POLICY
“STAY SAFE”
Background

Mendip Spring is committed to the health, safety and well-being of its members, employees, contracted personnel, sub-contractors, and visitors.
The following social distancing guidelines apply to all those persons whilst attending Mendip Spring as it relates to the prevention and control of communicable diseases. “Social Distancing” is a public health protection measure meant to reduce and slow the transmission of disease.
Social distancing measures currently relate to any environment, both indoors and outdoors and this policy aligns with guidance from Public Health England (www.gov.uk/government/organisations/public-health-england). It is important to note that the measures are equally important, before, during and after your visit to Mendip Spring.

Policy

The Stay Safe guide accompanies this policy and provides comprehensive details of the measures that have been put in place. These should be reviewed before visiting Mendip Spring It is also imperative that:

• Any Visitors with any symptoms of COVID-19 must not visit Mendip Spring.
• Any Visitor from a household with someone showing signs of COVID-19 symptoms must not visit Mendip Spring.
• Any Visitor who is self-isolating due to COVID-19 vulnerabilities or return from travels overseas must not visit Mendip Spring.

This policy will remain under constant review and will be updated based on any changing advisories from Government, health authorities and the sport’s governing bodies. The General Manager will announce such changes as appropriate.

Social distancing means keeping space between yourself and other people outside your household, maintaining a safe distance, not gathering in groups, staying out of crowded places and avoiding mass gatherings. These social distancing measures have been put in place as a means of minimising contact and include:

Hotel

• 2 guests from different households’ maximum (Triple rooms if all from same household)
• Contactless Check In – Guest keys will be in your room and the door will be left open
• You have been sent your room number and a map of the site is attached to this email
• Guests will be asked in the email prior to arrival if they would like to book in the restaurant to eat the evening of their stay
• For guests staying more than one night there will be no room tidies and the correct number of extra towels will be left in the room dependant on the length of their stay
• When checking out guests will leave their key in the room, leave the windows and door open and to use the bag provided for all their towels (used and unused)
• All linen will be bagged and separated after use ready for Atlantic Linen to collect.
• All linen will be washed at a temp higher than 60 degrees.
• All rooms will be aired and deep cleaned after every stay
• Visitors must inform Mendip Spring who is staying in each room prior to arrival

Perimeter of Clubhouse

• The Patio area will be open to be used. The area will be roped off from the outside. Every table outside will be seated and served.
• All tables will be kept so that social distancing measures are meet.
• Large black waste bin will be located near the Pro shop. All take away waste must be discarded appropriately coffee cups/bottles/ball sleeves etc).
• No smoking around the immediate areas of the Clubhouse.

Clubhouse

• Bar Opening Times 8am – 8pm
• Drinks up to 10am will be take away only
• Bacon/Sausage Rolls will be takeaway only
• Breakfast will be seated and served up to 11:30am
• We will have limited and reconfigured seating in the Brinsea Lounge & Sports Bar (maximum of 2 to 4 people per table) in line with social distancing guidelines
• Limited seating capacity outside, with a maximum of 4 people per table
• No seating will be available at the Bar.
• Customers will enter the clubhouse via the reception and queue, while staying social distanced (markings on the floor to help)
• Staff will then seat customers and take orders
• Contactless payments encouraged for all
• Limited Food Menu and all food & drink will be taken to the tables by staff
• Customers encouraged to remain at tables until they leave
• Tables to be cleared by staff
• Exit from the Clubhouse is via the Brinsea Lounge Door and around the wall
• Signage to encourage hand washing & social distancing around the building

Check-in 3:00 PM til 8:00 PM
Guests are required to show a photo ID and credit card at check-in

Check-out
11:00 AM

Cancellations
Here's the cancellation policy for Mendip Spring Golf and Country Club:
Non-refundable
Note that if canceled, modified, or in case of no-show, the total price of the reservation will be charged.
Prepayment
Prepayment policies vary according to apartment type. Check what conditions might apply to each option when making your selection.

Children & Beds
Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Cards accepted at this property
Mendip Spring Golf and Country Club accepts all major credit / debit cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking
Smoking is not allowed.

Pets
Pets are not allowed.

Cancellation Policy

Cancellations

Here's the cancellation policy for Mendip Spring Golf and Country Club:
Non-refundable
Note that if canceled, modified, or in case of no-show, the total price of the reservation will be charged.
Prepayment
Prepayment policies vary according to apartment type. Check what conditions might apply to each option when making your selection.