Ocean Haven

Terms & Conditions

SMOKE & FLAME: PLEASE PREVENT FIRES
NO SMOKING ON PREMISES *NO OUTDOOR COOKING, NO BEACH FIRES * NO CANDLES * NO FIREWORKS

If smokers are on premises they will be asked to leave and charge damage fees of $500. Yes it’s a lot. That’s how strongly we want to discourage you. Just don’t do it! The beach is a state park where no smoking is allowed.

PETS
Ocean Haven is wildlife friendly, so cannot accommodate folks traveling with pets. NO whales in rooms . No pets on premises or in cars.

SELF CHECKIN
We closed the office because of COVID and the changes work so well we think we will make it permanent. When you arrive there will be an envelope in a basket on the office door with your name on it. There will be a registration form for you to fill out and a map to your room. We know you want to sink right into that recliner or head right out to that hike, but please fill out the registration form and return it to the white mailbox next to the office door before you settle in. It is important for us to have both your signature and to be able to keep track of your car. We hate to have to come knock on your door and disturb your peace if you don't fill the form out, but we will.

SELF CHECKOUT
Just leave your keys where you found them.

CHECKIN starts at 3 PM
CHECKOUT is by 11 AM

If you need us there is a red phone outside the office door, or you can knock on the office door. Please don’t knock on the door that says “private”. On rare we may be off the premises for a few hours running errands etc. If so we will leave a note on the office door with numbers where we can be reached. We can usually be found wandering around the property every day. Gary will be the one with the winter hat on in the summer.

PARKING: There is limited parking so please inform us if you have more than 1 vehicle. We try to park 2 cars perpendicular to the building right next to the stairs and 3 cars parallel to the building along the driveway where the small well house is, in case you are wondering. This makes it easy for everybody to get in and out of the parking lot. If you have a large truck, or questions, ask us were to park.

NO VISITORS: For reasons of safety, liability & efforts to maintain an ecologically sound septic & well water system, only guests with reservations are allowed on premises. There are charges for all persons regardless of age or length of visit.

HOUSEKEEPING: We do not normally provide daily housekeeping services and our pricing reflects that. If you need linens or for us to empty your compost or trash, let us know. If you are here for an extended stay we will will work out a plan to accommodate you needs. Guests are asked to assist with conservation efforts by recycling into the recycling bags in each room, and composting in compost buckets in each kitchen. Please do not send food waste down through the pipes and into the septic system.

AT CHECKOUT: please clean the kitchen area, wash dishes and wipe surfaces if used. Cleaning products are under the sink.

SEAFOOD: Cooking seafood? Please take seafood scraps to the beach or bring scraps to the office. Please do not leave scraps in the fridge or compost/garbage. As the rooms do not have vent fans, please open your windows and if possible refrain from cooking seafood on the night before your departure so the room has time to air out.

RUGGED, RURAL & RUSTIC: Located on a 100 ft. bluff, folks must be able to navigate slippery walkways & a switch back hiking trail with uneven steps to the beach. Folks should be able to tolerate the potential of power and water outages (very rare but possible,) encounters with wildlife & critters, rampaging mermaids, sand in their pants, in addition to the risks of a rural and rugged environment. Emergency services are 30 minutes away.

SERVICES: There is limited cell phone service along the coast. Most cell phones do not work here. Folks whose phone works over WIFI can get phone service over WIFI. It works most of the time. We provide a free guest landline phone (remember those?) in the office and deliver messages. Give our phone number 541-547-3583 to folks who may need to reach you by phone. There is free WiFi. There are no televisions in the rooms. Gas stations are 15 miles to the south and 18 miles to the north. We have a Tesla and can usually rig you up with charging, please let us know in advance.

Payment Policy

If you are a returning guest, we will not charge your credit card for the balance until the date of checkin.

If you are a new guest we reserve the right to charge your credit card 30 days or less prior to your arrival, in accordance with our cancellation policy.

We offer a 3% discount for cash. If you are a new guest whose card has been charged we will reverse the charges at checkin.

Cancellation Policy

At least 30 days notice of cancellations required for all reservations.

If you cancel within 30 days, you pay for any nights that are not rebooked, less $20 per night. If we are able to rebook the room, you will not be charged the cancellation fees. We are most often able to rebook rooms, especially with enough notice. We end up charging, on average, 1 or less cancellation fees a year despite multiple cancellations.

If you wish to cancel a reservation within the 30 day window and make a new reservation for a later date, it is still a cancellation, followed by a new reservation.

In other words, no “rescheduling” reservations cancelled within the 30 day window to get around the cancellation policy.

Our cancellation policy is this strict because we are a small facility and guarantee specific rooms. A large majority of people who book so do so well in advance. We are very reasonably priced given our location and this helps us keep it that way.