Pug Seal Quetzalcoatl

Terms & Conditions

Standard times for this hotel are as follows: check-in: 15:00 hrs; check-out: 12:00 hrs.
Taxes: Room rate includes the following - Loddging: 3.0 % Per Room / Per Night + VAT / IVA: 16.0 % Per Room / Per Night
En caso de que el monto total de la reserva sea igual o mayor a $2500.00 usd, se hará el cargo del 50% a la tarjeta en garantía al momento de la reservación y el resto se deberá pagar al check in.
In case the total amount of the reservation is equal to or greater than $ 2500.00 usd, the 50% charge will be made to the guarantee card at the time of reservation and the rest must be paid upon check-in.
El hotel se reserva el derecho de cobrar a la tarjeta de credito en archivo por el daño o perdida en sus instalaciones u objetos en la habitacion
The hotel reserves the right to charge the credit card on file for damage or loss in its facilities or objects in the room.
El hotel ofrece una caja de seguridad en la recepción y en habitaciones sin cargo extra, no haciéndose responsable por los objetos resguardados. Si la llave se pierde, el huésped se hará responsable de los costos de reemplazo.
The hotel offers a security box at Reception, and in some of our rooms for your valuables. Pug Seal assumes no responsibility for any loss or damages to these items left in said box. Should the key to the security box is lost , the guest shall cover the costs replacement.
El desayuno, snacks y bebidas ofrecidos en el hotel son de cortesía. Breakfast, snacks and beverages offered at the hotel are free of charge.

Payment Policy

Your room is guaranteed with a(n) VISA / MASTERCARD / AMERICAN EXPRESS card.

Room taxes are included in penalties.
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals.

Cancellation Policy

If booking cancelation occurs within 7 days prior arrival, a penalty of 100% of the stay applies. If booking cancelation occurs 8 days or more prior arrival, no penalty will apply.