Quiet Mind Mountain Lodge & Retreat

Terms & Conditions

Resort Access:

As a guest of Quiet Mind Retreat you have access to all resort amenities including the spiritual lake view library, the 2000 sqft yoga and meditation space, the lobby , dinner table and couches to relax, High Speed Wifi, the game room and billiards room, the fully equipped gym, the jacuzzi under the stars and the infrared sauna and spa (for an additional cost) or inclusive of a package.

If you have booked an all inclusive package with us your meals, spa and wellness is included as per the details of your package and our wellness plannee will be in touch to plan everything.

We serve a wonderful daily healthy breakfast in our lake view library from 8am - 10am of overnight oats, fruit, yoghurt, croissants, muffins, mini quiche and orange and apple juice and coffee.

We offer free WiFi, and in room coffee in your suite as well as our plush Quiet Mind Robes and slippers to enjoy during your stay. There are snacks for purchase and Voss water in your mini fridge.

All the water at the property is filtered and you are also welcome to use our triple filtered tap in the library kitchen using the second smaller sink.

The WiFi is Quietmind Retreat_5G
or
Quietmind CommonArea and password is: peaceandquiet

As Our Guest You Have Access to our Mindfulness Course:

www.mindfulnessmeditationcenters.com/online-learning/course-1‬

The library, yoga room and lobby areas are available for use. Please be sure to keep the sliding doors or screen doors closed on the decks to keep the bugs out and also to be mindful of not leaving food on the decks to keep ants away.

This is also a non smoking property.

We also offer resort packages for birthdays, anniversaries and other special occasions please email or text us so we can help plan your special occasion.
Text Concierge Line:

We offer a text concierge line to answer any questions you may have, book services or request anything you may need.

Text 1844 999 9644

Packages:

Retreat All Inclusive Package Cancellation:

Bookings for all package stays and retreat stays including room and services have a Non Refundable 50% Deposit, due for payment upon booking.

Cancelling more than 10 days prior to check in - 50% deposit is applied as a credit to change dates to another time (up to 1 time) within 30 days.

Cancelling 4-7 days prior to check in - 100% deposit (total cost of the retreat) is applied as credit to change dates to one time within 30 days, and also a 10% cancellation fee (10% of total package amount) to cover costs of cancelling on short notice.

Cancelling 0-3 days prior to check in - 100% of depost is charged (total cost of the retreat) and can be used as a credit to change dates, one time, within 30 days. 20% cancellation fee (20% of total package amount) to cover costs of cancelling on short notice.

Third Party Bookings:

Cancellation is subject to the policy you booked via a third party website.

Group and Wedding Bookings:

All bookings that are part of a group (2 rooms or more) have a 1 night non refundable deposit. If you cancel the reservation with 7 days notice we will offer a refund minus the deposit. If you cancel within the 7 days, the full amount of the reservation is due.

Direct Bookings:

The full amount of your entire reservation is due at booking. If you cancel 30 Days in advance then your reservation is 100% refundable. If you cancel less than 30 days in advance then your reservation is non refundable but may be used as a hotel credit to be rebooked in 90 days.

Room refunds are not refundable or transferable for cancellations over major holiday weekends (Memorial Day, Valentines Day, Labor Day, Independence Day, and Thanksgiving, Christmas and New Year.)

Bookings for all retreats, couples packages, wellness packages, custom packages, individual packages and inclusive packages with food have a Non Refundable 50% Deposit, due for payment upon booking.

No Pet policy:

Due to our focus on quietude and retreat we do not allow pets at Quiet Mind Mountain retreat.

We welcome servic animals.

Damage Policy:

A credit card will be held on file for all incidentals and any damages incurred to the room.

A $25 fee will be charged for any missing in room items.

Serene and Silent Policy:

We practice Quiet Hours between 9pm and 9am to respect the peace and quietude of fellow guests and the retreat, we ask our guests to be mindful of keeping noise levels low.

We have have a Serene and Silent policy to maintain the calm and serene lodging and retreat environment for all our guests. We encourage soft conversations, meditation and contemplation. As a courtesy to other guests, we ask that you silence cell phones and other devices while on property and in common areas. We allow cell phones to be available in private areas, but encourage our guests to unplug from technology in common areas. Thank you for understanding and unplugging with us.

Check-in and Check-out Times:

Check-in time is 3:00 p.m. Pacific Standard Time
Check-out time is 11:00 AM Pacific Standard Time

Late Checkout if available is $25 per hour. If you stay in your room after 11am the card on file will be charged for the extra hour.

Cleaning and Sanitation

We are implementing new precautionary and sanitization standards developed with the guidance and information provided by both local health authorities and government requirements.

We’ve increased the frequency of property-wide cleaning and disinfecting using products — with extra focus paid to high-touch surfaces and public spaces like the front desk, elevators, door handles, public bathrooms, and room keys. These stringent measures extend to all guest rooms as well as all employee-only and back of house spaces.

Keyless Entry and Self Check In or Traditional Check In Available

We will provide our guests with the comfort and ease of self check in, if checking in late or if it is your preference.

We will provide the option to use a pin code or mobile key to check in, instructions will be sent on the day of check in. We also provide the option of traditional check in, please let us know when you arrive and a staff member will be happy to meet you.

Room Service:

We offer room service from 9am - 8pm every day.

Smoking & Alcohol Policy

We are focused on health and well being at Quiet Mind Mountain Retreat and so our resort is an alcohol and smoke free resort.

We do not have alcohol in any public spaces.

We do not mind if guests enjoy a glass of wine or other beverage privately in their suite.

A $250 cleaning fee will be charged for smoking on the premises.

Activities Policy

The Hotels provide several activities for the entertainment and enjoyment of Guests. Guests who participate in “Activities, Mindful Offerings and Wellness Journeys’ acknowledge and accept that, by the very nature of such Activities, it is possible that injuries may be suffered without any negligence on the part of the Hotel, its employees or agents. Consequently, in acknowledgement of the foregoing, the Guests HEREBY RELEASE, DISCHARGE AND SHALL INDEMNIFY AND HOLD HARMLESS Quiet Mind Mountain Retreat and Lodge, the lodge, lodge management company, and/or their parent corporation, affiliates, subsidiaries, insurers, directors, officers, employees, successors, assigns, agents and representatives (collectively, the “Releasees”) from all claims, demands, actions and/or damages suffered by the undersigned Guests in the participation of such Activities, except in the case of the proven negligence of the hotel, its employees or agents.

Information We May Collect From You:

So that we may provide services and accommodations for our guests, we must collect personal information. We will collect your name, home address, telephone number, email address, credit card number and security code, and other information including a summary of your medical and health history. We may also collect information to confirm your identity upon check—in, such as your driver’s license.

We will also collect personal information you provide on applications related to our services, disclosures, and releases we may require of our guests, written and electronic communications from you, and from your transactions with us.

Privacy Policy

We maintain strict control over access to your personal information, and only employees with a business need-to-know may access your personal information. We do not sell or rent to anyone the personal information you provide to us. We do not share your personal information with other companies who might want to market their products or services to you.
We will not use or disclose your protected medical or health information without written authorization from you. If you authorize us in writing to release your medical or health information and wish to change your authorization, you may do so in writing at any time.
If we hire other parties to help us conduct our business, we require them to protect your personal information. Further, we do not permit them to use or share your personal information for any purpose other than the work they are doing on our behalf, or as required by law.
We will comply with legal requirements regarding the release of your personal information, such as in response to a subpoena or other legal process.
We treat the information of our current and former guests in the same manner.
We reserve the right to modify this Notice of Privacy Practices at any time, and to make the new Notice effective for all guest personal information maintained by us.

DAMAGES POLICY Damage to hotel property – We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit / debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Gym and Spa Waiver:

In consideration of my use of the gym, exercise equipment, jacuzzi, sauna and spa facilities provided by Quiet Mind Mountain Retreat LLC, I expressly agree and contract, on behalf of myself, my heirs, executors, administrators, successors and assigns, that the company and its insurers, employees, officers, directors, and associates, shall not be liable for any damages arising from personal injuries (including death) sustained by me, or my guest in, on, or about the premises, or as a result of the use of the equipment or facilities, regardless of whether such injuries result, in whole or in part, from the negligence of the company.

I hereby acknowledge and agree that Quiet Mind Mountain Retreat (hereinafter the “Spa”) offers a variety of spa treatments for use by members and guests solely at their own risk. I understand and acknowledge that the Spa makes no claims as to the safety, results or the appropriateness of any program, activity and/or treatment for any particular individual. Furthermore, I understand that the Spa reserves the right to exclude any person from utilizing the Spa facilities and/or participating in any activity or treatment at the Spa for any reason whatsoever.

I further acknowledge and agree that use of Spa facilities, participation in Spa programs and Spa treatments may involve a high degree of risk and at times may be hazardous to my health. I expressly agree to assume all risk associated therewith and agree to forever waive any and all claims and legal rights which I may have whatsoever, to the extent permitted by law, in connection with my use of the Spa facilities or my participation in any Spa treatment or program.
I understand that before participating in any exercise and/or a health related program or any Spa treatment that I should consult my physician and in the event my health condition changes while I am using the Spa facilities/treatments, I agree to consult with my physician prior to resuming any and all activities/treatments at the Spa. I understand and agree that all suggestions and/or instruction made by Spa staff concerning exercise, nutrition or any Spa treatment are neither diagnostic nor prescriptive and that I should verify the same with my physician and I will evaluate such instructions and/or suggestions independently. Notwithstanding the foregoing, I warrant and represent that I am in good health and that I am able to use the Spa facilities and participate in Spa treatments/programs, without limitation.

In consideration of using the Spa facilities and/or taking part in Spa treatments/programs, I agree, to the fullest extent permitted by law, to forever release, indemnify, defend and hold harmless the Spa, its subsidiaries and affiliates, their respective against, officers, directors, owners, contractors and employees (collectively the “Released Parties”) from and all claims and causes of action which I (or the below-mentioned minor) might otherwise have or be entitled to assert as a result of or related to any physical injury or otherwise, including without limitation death or property damage or loss sustained in connection with my use (or the below-mentioned minor's use) of the Spa facilities or participation in any Spa program or treatment, including, without limitation, claims and causes of action based on negligence, breach of warranty or breach of contract. I also agree to indemnify, defend and hold harmless the Released Parties from any and all claims brought by third parties arising out of my (or the below-mentioned minor’s) acts, errors or omissions.

I hereby authorize Spa personnel to call for medical assistance for me or the below-mentioned minor and to transport the same to a medical facility or hospital in the event of an emergency. I further agree to be responsible for all costs and expenses associated with any such medical care and/or related transport and I hereby indemnify and hold harmless the Released Parties of and from any such costs.

I agree to abide by all rules and regulations as may be established from time to time by the Spa.

If I consume alcohol while using the Spa facilities or participating in any Spa programs and Spa treatments, I represent and warrant that I am over the legal drinking age of 21 years old and will not remove any open alcoholic containers from Quiet Mind Mountain Retreat premises including its private gardens. I acknowledge that alcohol consumption may impair my ability to function properly, which may result in HAZARDOUS actions on my part.

If I am executing this Release of Liability and Waiver of Rights on behalf of a minor (at least 13 years of age), I warrant and represent that I am the minor's parent or legal guardian.
This Agreement shall be binding on my (or the below-mentioned minor's) estate, heirs, administrators and assigns.*

By the execution of this agreement, I accept and assume full responsibility for any and all injuries, damages (both economic and non-economic), and losses of any type, which may occur to me or my guest, and I hereby fully and forever release and discharge the company, its insurers, employees, officers, directors, and associates, from any and all claims, demands, damages, rights of action, or causes of action, present or future, whether the same be known or unknown, anticipated, or unanticipated, resulting from or arising out the use of said equipment and facilities.

I expressly agree to indemnify and hold Quiet Mind Mountain Retreat harmless against any and all claims, demands, damages, rights of action, or causes of action, of any person or entity, that may arise from injuries or damages sustained by me or my guest.

I agree to be solely responsible for safety and well being of my guest and myself. I understand that the company does not provide supervision, instruction, or assistance for the use of the facilities and equipment.

I agree to comply with all rules imposed by Quiet Mind Mountain Retreat regarding the use of the facilities and equipment. I agree to conduct myself in a controlled and reasonable manner at all times, and to refrain from using any equipment in a manner inconsistent with its intended design and purpose.

I understand and acknowledge that the use of exercise equipment involves risk of serious injury, including permanent disability and death.

I understand and agree that the Quiet Mind Mountain Retreat is not responsible for property that is lost, stolen, or damaged while in, on, or about the premises.

I understand and agree that my use of the facilities and equipment is only to be undertaken on my own personal time, and that my use of the facilities and equipment is not within the course or scope of my employment.

I HAVE READ THE FOREGOING WAIVER AND RELEASE OF LIABILITY AND VOLUNTARILY EXECUTED THIS DOCUMENT WITH FULL KNOWLEDGE OF ITS CONTENT.

Payment Policy

Direct Bookings:

The entire amount of your reservation is due upon booking ans will be charged to your card on file.

Your credit card will be held on file for any incidentals incurred during your stay.

There are no refunds for an early departure.

All Inclusive Packages:

A 50% deposit for your booking is due upon booking charged to your card on file.

THIRD PARTY RESERVATIONS/CREDIT CARD USER

If you are making reservations on behalf of another person ("credit card holder"), you make the following representations and warranties and further agree to comply with the terms and conditions stated below: (1) You have obtained legal authorization from the credit card holder to make reservations on behalf of the credit card holder, to pay all advanced deposit charge(s) using the credit card holder's credit card and agree to our terms and conditions on the credit card holder's behalf and thereby bind credit card holder to our terms and conditions; (2) The Guest Information you have provided above, e.g., name, phone number, and address, is that of the credit card holder; (3) You have advised the credit card holder that we do not impose any third party booking charges and we will accept reservations directly from the credit card holder; and (4) You will inform the credit card holder of all our Terms and Conditions, and provide the credit card holder with reservation confirmation(s) and any other information or correspondence pertaining to the credit card holder's reservations.

Cancellation Policy

Room Cancellation Policy:

As a small hotel and retreat cancellation afffect us adversely. For thus reason our policy is:

100% Free Cancellation 30 Prior to your arrival date Reservation for room reservations.

If you cancel less than 30 days prior to your reservation, then then the full amount of your reservation is charged and is offered as a Hotel Room Credit that can be used within three months to rebook your stay, within 90 days.

We appreciate your support as our guests and look forward to welcoming you for a relaxing and renewing stay.