Sea Steps Suites

Terms & Conditions

Policies, Terms & Conditions

Age requirement policy
Guest must be 18 years or older with valid government identification and acceptable credit card to reserve and check into the hotel.

Connecting room policy
There are a limited number of king or queen bedded rooms that connect to rooms with two double beds. Connecting rooms cannot be guaranteed prior to arrival; however, all efforts will be made to accommodate connecting requests at check-in.

Early departure policy
No refunds will be given for early departure without written prior consent of owners. If something is broken or goes wrong, please inform the office immediately so we can solve the problem. Checking out does not guarantee a refund.

ADA policy
The hotel is compliant with the Americans with disabilities act. ADA compliant guest rooms are available. For more information, please contact the hotel directly.

Alcohol policy
Alcoholic beverage consumption is restricted to those 21 years or older with valid identification.

Free items policy
We offer free parking, WiFi, guest laundry, hair dryers, irons and ironing boards and coffee supplies subject to availability. These items are subject to availability and no refunds or adjustments will be made should any item become unavailable for any length of time.

Special event policy
The hotel may enforce special event policies over high demand dates such as some holidays, sporting events, annual festivals, or other citywide events. Event policies can include pre-payment/non-cancelable requirements for room reservations, restricted access to/from the hotel, and very limited parking. Please contact the hotel directly to inquire further about these policies.

Package handling policy
The office does not accept US mail or packages on behalf of any guests. You can have packages delivered to your room while you are in residence at the hotel. We do not hold packages in the office. Packages that arrive at the office will be denied.

Pet policy
Pets are allowed in all rooms. No deposit is required. Rooms will be evaluated upon departure. Fees may be incurred if excessive cleaning is deemed necessary or if pet has done damage to the room or contents.

Pool policy
Our outdoor pool is available for guest use year-round between the hours of 8am and 10pm. No life guard is on duty during hours of operation. Children under 12 must be accompanied by an adult.

Smoking policy
The hotel rooms are 100% smoke free. There are designated smoking areas outside of building. A $50 cleaning fee will be charged to the guest’s account should smoking occur anywhere inside the facility.

Credit/debit card policy
Debit and credit cards will be charged at check-in for the amount of your stay and kept on file for incidentals, damage or theft.

Payment Policy

Full payment is required at the time of check in through an accepted method of payment. Rooms not prepaid are not guaranteed until reservation confirmation. All reservations must be accompanied by a valid credit or debit card regardless of payment type. Valid government issued ID matching credit or debit card is required.

Accepted Methods of Payment:
Master Card
Visa
American Express
Discover Card
JCB Card
Cash
Paypal

Cancellation Policy

Cancellations:

We strive to accommodate our guests' requests for specific rooms and dates of stay. So, if you book a room, we can't give that room to someone else and we are counting on you to come and stay with us. It's also possible that we turned someone else down for that same room. If you need to cancel, please email or call us as soon as you can and we will gladly and cheerfully cancel your reservation subject to cancellation policy.

Cancellation Policy:

April 16 - December 14
Free cancellation 48 hours prior to check in date.
We charge 100% of rate and taxes within 48 hours of check in date.
We charge 100% of rate and taxes for no shows.

December 15 - April 15
Free cancellation 7 days prior to check in date.
We charge 100% of rate and taxes within 7 days of check in date.
We charge 100% of rate and taxes for no shows.

No refunds for early departure without written prior consent of owners.