Thatched Cottage Hotel

Prices will be charged in United Kingdom Pounds Full Rate Mon 05 Dec 2016 Tue 06 Dec 2016 Wed 07 Dec 2016 Thu 08 Dec 2016 Fri 09 Dec 2016 Sat 10 Dec 2016 Sun 11 Dec 2016 Mon 12 Dec 2016 Tue 13 Dec 2016 Wed 14 Dec 2016 Thu 15 Dec 2016 Fri 16 Dec 2016 Sat 17 Dec 2016 Sun 18 Dec 2016

Historic Double Standard

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Historic Twin Standard

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Historic Superior Double Standard

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Garden Suite Standard

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Garden Double Standard

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Garden Twin Standard

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Garden Single Standard

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Historic Single Standard

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Property Information

Thatched Cottage Hotel
01590 622005
16 Brookley Road
Brockenhurst Hampshire SO42 7RR United Kingdom

Thatched Cottage Hotel

Built in 1627, the Grade 2 listed Thatched Cottage Hotel offers cottage rooms as well as luxury garden rooms and suites - combining modern essentials with historic charm.
Located in Brockenhurst in the heart of the New Forest National Park - within easy walking distance of the rail station, village centre, open heathland and forest.
Comfortable restaurant and garden for morning coffee, afternoon tea and the New Forest’s only gin bar - with a wide selection of gins for you to sample and enjoy! There are excellent local restaurants and pubs for lunch and dinner within 5 minutes walk of the hotel - and many more nearby by car or taxi.

Property Features

  1. 24 hour Porterage
  2. Non-Smoking Rooms
  3. Bicycle Parking
  4. Dog Friendly
  5. Free Breakfast
  6. Full Kitchen
  7. Terrace
  8. Wheel Chair Access
  9. Mountain Biking
  10. Garden
  11. Dining Room
  12. WiFi Internet
  13. Free Luggage Storage
  14. Bar/Lounge
  15. Disabled Access Rooms
  16. Free Parking
  17. Non-Smoking Property
  18. Pet friendly
  19. Iron On Request

Accommodation Details

Thatched Cottage Hotel

Historic Double Standard

Historic Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower
  3. Broadband Internet Access
  4. Television
  5. Double Bed
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Cable/Satellite TV
  9. Daily Room Service
  10. WIFI
  11. Patio
  12. Bathroom
  13. Housekeeping
  14. Linen and Towels Provided
  15. Non-Smoking
  16. Patio Chairs
  17. Hairdryer
  18. Internet Access
  19. Linen Provided
  20. Wireless Internet
  21. Flat Screen TV
  22. Handicap Accessible
  23. Tea/Coffee Making
  24. Dogs Accepted
  25. En-Suite
  26. Free Breakfast
  27. Heating
  28. Cots Available

Thatched Cottage Hotel

Historic Twin Standard

Historic Twin Standard Book

Standard rates for this room

  1. 2 Single Beds
  2. Shower
  3. Broadband Internet Access
  4. Tea/Coffee Making
  5. Linen Provided
  6. Flat Screen TV
  7. Shower - separate
  8. Cable/Satellite TV
  9. Television
  10. WIFI
  11. Free Breakfast
  12. Hairdryer
  13. Housekeeping
  14. Daily Room Service
  15. Non-Smoking
  16. Shared Bathroom
  17. Heating
  18. Internet Access
  19. Linen and Towels Provided
  20. Wireless Internet

Thatched Cottage Hotel

Historic Superior Double Standard

Historic Superior Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower - separate
  3. Heating
  4. Tea/Coffee Making
  5. Double Bed
  6. Extra Baby Cradle on Request
  7. Shower above bath
  8. Broadband Internet Access
  9. Cots Available
  10. WIFI
  11. Flat Screen TV
  12. Shower over bath
  13. Cable/Satellite TV
  14. Television
  15. Non-Smoking
  16. Free Breakfast
  17. Bathroom
  18. Housekeeping
  19. Daily Room Service
  20. Wireless Internet
  21. Bath
  22. Hairdryer
  23. Internet Access
  24. Linen and Towels Provided
  25. En-Suite
  26. Shower

Thatched Cottage Hotel

Garden Suite Standard

Garden Suite Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Hairdryer
  3. Dogs Accepted
  4. 2 Double Beds
  5. Interconnecting rooms
  6. Extra Single Bed on Request
  7. Heating
  8. WIFI
  9. 2 Single Beds
  10. Iron/Ironing board
  11. Free Breakfast
  12. Housekeeping
  13. Non-Smoking
  14. Bath
  15. Kitchenette
  16. Fridge
  17. Tea/Coffee Making
  18. Oven
  19. Hob
  20. Dining Setting
  21. Shower - separate
  22. Television
  23. Patio
  24. Broadband Internet Access
  25. Lounge Area
  26. Garden View
  27. Daily Room Service
  28. Patio Chairs
  29. Cable/Satellite TV
  30. En-Suite
  31. Bathroom
  32. Linen and Towels Provided

Thatched Cottage Hotel

Garden Double Standard

Garden Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Bathroom
  3. Cable/Satellite TV
  4. Television
  5. Double Bed
  6. Extra Baby Cradle on Request
  7. Hairdryer
  8. Housekeeping
  9. Daily Room Service
  10. Wheelchair Accessible Doors
  11. Flat Screen TV
  12. Handicap Accessible
  13. Tea/Coffee Making
  14. Kitchen
  15. WIFI
  16. Free Breakfast
  17. Heating
  18. Cots Available
  19. Linen and Towels Provided
  20. Non-Smoking
  21. Shower - separate
  22. Broadband Internet Access

Thatched Cottage Hotel

Garden Twin Standard

Garden Twin Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Free Breakfast
  3. Handicap Accessible
  4. Television
  5. Dogs Accepted
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Heating
  9. Daily Room Service
  10. Wheelchair Accessible Doors
  11. Patio
  12. Garden View
  13. Housekeeping
  14. Kitchen
  15. WIFI
  16. Patio Chairs
  17. Hairdryer
  18. Tea/Coffee Making
  19. Linen and Towels Provided
  20. Non-Smoking
  21. 2 Single Beds

Thatched Cottage Hotel

Garden Single Standard

Garden Single Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Bathroom
  3. Housekeeping
  4. Daily Room Service
  5. Wheelchair Accessible Doors
  6. 1 Single bed
  7. Hairdryer
  8. Tea/Coffee Making
  9. Kitchen
  10. WIFI
  11. Free Breakfast
  12. Single Bed
  13. Television
  14. Linen and Towels Provided
  15. Non-Smoking
  16. Shower - separate
  17. Heating

Thatched Cottage Hotel

Historic Single Standard

Historic Single Standard Book

Standard rates for this room

  1. 1 Single bed
  2. Shower - separate
  3. Heating
  4. Television
  5. Linen Provided
  6. Flat Screen TV
  7. Shower above bath
  8. Broadband Internet Access
  9. Daily Room Service
  10. WIFI
  11. Free Breakfast
  12. Shower over bath
  13. Cable/Satellite TV
  14. Desk
  15. Non-Smoking
  16. Shared Bathroom
  17. Hairdryer
  18. Housekeeping
  19. Detached Bathroom
  20. Wireless Internet
  21. Shower
  22. Single Bed
  23. Internet Access
  24. Linen and Towels Provided

Terms & Conditions

Breakfast is served between 8.00am and 10.00am in the dining room on the ground floor of the historic Thatched Cottage.

Check-In is from 2pm onwards. We are willing to accept check-ins up to 9pm by prior arrangement.
Check-Out is by 11.00am
We are happy to store bags for those who arrive early or wish to depart late.

Data
Any data gathered during the course of your booking may be held on computer. We execute appropriate protection of all personal information provided. We would like to hold this data after your visit to be able to inform you of future offers. If you would prefer us not to hold this information please let us know.

Damage and Breakages
Very occasionally guests cause damage during their stay such as leaving red wine, coffee, and other stains on the bed linen or carpets. We reserve the right to charge for any cleaning or replacement costs.

Health and Safety
Parts of the building date back to 1627 – the stairs are steep and ceilings low - so please take care!

Pets
We have dog-friendly guest rooms. Well-behaved pets are permitted by prior arrangement only. Pets are not permitted in any other part of the building (or on the adjoining land).

Security and Personal Belongings
While staff do all they can to ensure that guests’ belongings are safe and secure at all times we cannot accept any responsibility for loss or damage to guests’ property in the hotel building, car park and grounds.

Smoking
Smoking is NOT permitted within any part of the Thatched Cottage Hotel. If anyone smokes in a room, or damages a room, in such a way that it effects the next person coming into that room we reserve the right to charge for all costs associated with the guests behaviour. We reserve the right to charge for resetting the fire alarm, relocating guests, cleaning rooms or any other costs associated with any guest who smokes anywhere in the building or grounds. Please note that offending guests may be asked to leave immediately and may be liable for any outstanding balance of nights booked but not taken through early departure.

Payment Policy

Prices
Prices are per room per night and include breakfast and all taxes.

Deposits
To secure a reservation we charge a non-refundable (and non-transferable) deposit for each room booked.

Payment
1. Forms of Payment
Your bill for the accommodation and any extras or services taken during your stay is payable on departure (less deposit IF you did not provide debit/credit card details to secure booking). We accept the following forms of payment: cash, cheque, debit card or credit card. We accept the all major credit and debit cards including American Express, as well as personal and business cheques and cash.

If you are unable to secure the booking with a credit/debit card then we require a cheque/postal order/bankers draft for the full amount of the stay. We will then send confirmation once the money has cleared. If a cheque used to cover payment is returned, we will cancel the booking and seek recovery of bank charges.

2. Schedule of Payment
If a balance payment is less than £150 – payment is required on arrival.
If a balance payment is more than £150 – payment required 14 days prior to arrival.

Bookings made within 14 days of arrival with a total value of £150 or over – Full Payment required when booking, or for Online Bookings only - deposit taken at the time of booking, with the balance immediately payable when booking confirmed by us. All deposits and balance payments are non-refundable and non-transferable.

Bookings made within 7 days of arrival: the full cost of your stay will be charged to your chosen method of payment at the time of booking. As this is non-refundable and non-transferable, please ensure you have adequate travel insurance in the event that you need to cancel your booking.

Cancellation Policy

Cancellation by Guests

1. Effective Cancellations
Cancellations are only effective on the date received and acknowledged by the hotel.

2. Transferability of Bookings
If you need to move a booking, we can accommodate you so long as clear notice is given 21 days before your stay. There will be a charge of £20 for this service.

3. Non-Arrivals
If you do not arrive on the first night of your booking we will wait until 8pm for you. After that we will assume you are not coming. Guests failing to arrive, without notification, may be responsible to a charge equivalent to the total reservation price.

4. Cancellation Penalties

Single Night Bookings: If you make a cancellation you will lose the first nights deposit.

Seven days notice: Cancellation fee of £30 per room + deposits are non-returnable if we are unable to re-let the accommodation / You will be charged the first nights accommodation only / You will not be charged.

Less than seven days/48 hour notice: You will be charged the first nights accommodation, and although we will endeavour to sell your room for the remaining nights any shortfall in income to the Cottage Lodge will be charged to your credit card. This could be the cost of the full amount of your booking.

Once checked in, if you cut short your stay we will do our best to resell your room for the remaining nights but you will be liable for any loss Cottage Lodge makes. This could be the cost of the full amount of your stay.

Cancellation by Hotel

We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. To avoid misunderstanding, we recommend all our guests to insure against cancellation.

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