Thatched Cottage Hotel

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Historic Double Standard

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Historic Superior Double Standard

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Garden Suite Standard

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Double Standard

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Twin Standard

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Single Standard

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Property Information

Thatched Cottage Hotel
01590 622005
16 Brookley Road
Brockenhurst Hampshire SO42 7RR United Kingdom

Thatched Cottage Hotel

Built in 1627, the Grade 2 listed Thatched Cottage Hotel offers cottage rooms as well as modern rooms and suites - combining modern essentials with historic charm.
Located in Brockenhurst in the heart of the New Forest National Park - within easy walking distance of the rail station, village centre, open heathland and forest.
Comfortable tea room and garden for morning coffee, afternoon tea and the New Forest’s only gin bar - with a wide selection of gins for you to sample and enjoy! There are many excellent local restaurants and pubs for lunch and dinner within 5 minutes walk of the hotel - and many more nearby by car or taxi.

Property Features

  1. Free Breakfast
  2. Terrace
  3. Hiking Trails
  4. Complimentary Wifi
  5. Mountain Biking
  6. Dining Room
  7. Interconnecting Rooms
  8. Crib - Upon Request
  9. Free Luggage Storage
  10. Disabled Access Rooms
  11. Outdoor Seating
  12. Microwave
  13. Non-Smoking Property
  14. Iron On Request
  15. Free WiFi in Public Lounge
  16. 1 King Bedroom
  17. Non-Smoking Rooms
  18. Dog Friendly
  19. Broadband Internet Access
  20. 2 Bedroom Suite (2 Queens + 2 Full Bunkbed + 1 Queen)
  21. Garden
  22. WiFi Internet
  23. CCTV
  24. Hair Dryer
  25. Pet friendly
  26. Free Parking
  27. TV
  28. Coffee Bar and Scones
  29. Bicycle Parking
  30. Fridge

Accommodation Details

Thatched Cottage Hotel

Historic Double Standard

Historic Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower
  3. Broadband Internet Access
  4. Television
  5. Double Bed
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Cable/Satellite TV
  9. Daily Room Service
  10. WIFI
  11. Patio
  12. Bathroom
  13. Housekeeping
  14. Linen and Towels Provided
  15. Non-Smoking
  16. Patio Chairs
  17. Hairdryer
  18. Internet Access
  19. Linen Provided
  20. Wireless Internet
  21. Flat Screen TV
  22. Handicap Accessible
  23. Tea/Coffee Making
  24. Dogs Accepted
  25. En-Suite
  26. Free Breakfast
  27. Heating
  28. Cots Available

Thatched Cottage Hotel

Historic Superior Double Standard

Historic Superior Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower - separate
  3. Heating
  4. Tea/Coffee Making
  5. Double Bed
  6. Extra Baby Cradle on Request
  7. Shower above bath
  8. Broadband Internet Access
  9. Cots Available
  10. WIFI
  11. Flat Screen TV
  12. Shower over bath
  13. Cable/Satellite TV
  14. Television
  15. Non-Smoking
  16. Free Breakfast
  17. Bathroom
  18. Housekeeping
  19. Daily Room Service
  20. Wireless Internet
  21. Bath
  22. Hairdryer
  23. Internet Access
  24. Linen and Towels Provided
  25. En-Suite
  26. Shower

Thatched Cottage Hotel

Garden Suite Standard

Garden Suite Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Housekeeping
  3. Patio
  4. Kitchenette
  5. 2nd bathroom
  6. Extra Single Bed on Request
  7. Tea/Coffee Making
  8. Patio Chairs
  9. Dining Setting
  10. Free Toiletries
  11. Free Breakfast
  12. Television
  13. Bath
  14. Lounge Area
  15. Shower above bath
  16. Fridge
  17. Daily Room Service
  18. Hob
  19. En-Suite
  20. Stove top
  21. Shower - separate
  22. Linen and Towels Provided
  23. Broadband Internet Access
  24. 1 King Bed
  25. High Chair Available
  26. Garden View
  27. Dogs Accepted
  28. Cable/Satellite TV
  29. One Queen Bed or Two Single Beds
  30. Complimentary European Breakfast
  31. Bathroom
  32. WIFI
  33. Interconnecting rooms
  34. 2 Bedrooms
  35. Cots Available
  36. Hairdryer
  37. Non-Smoking
  38. Iron/Ironing board
  39. Rollaway Beds Available
  40. Daily Housekeeping
  41. Heating
  42. Oven

Double Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Shower - separate
  3. Broadband Internet Access
  4. Cots Available
  5. Linen and Towels Provided
  6. Extra Baby Cradle on Request
  7. Bathroom
  8. Cable/Satellite TV
  9. Television
  10. Double Bed
  11. Flat Screen TV
  12. Hairdryer
  13. Housekeeping
  14. Daily Room Service
  15. WIFI
  16. Free Breakfast
  17. Heating
  18. Tea/Coffee Making
  19. Kitchen
  20. Non-Smoking

Thatched Cottage Hotel

Twin Standard

Twin Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Free Breakfast
  3. Handicap Accessible
  4. Television
  5. Dogs Accepted
  6. Extra Baby Cradle on Request
  7. Shower - separate
  8. Heating
  9. Daily Room Service
  10. Wheelchair Accessible Doors
  11. Patio
  12. Garden View
  13. Housekeeping
  14. Kitchen
  15. WIFI
  16. Patio Chairs
  17. Hairdryer
  18. Tea/Coffee Making
  19. Linen and Towels Provided
  20. Non-Smoking
  21. 2 Single Beds

Thatched Cottage Hotel

Single Standard

Single Standard Book

Standard rates for this room

  1. En-suite Bathroom
  2. Bathroom
  3. Heating
  4. Television
  5. Linen and Towels Provided
  6. 1 Single bed
  7. Hairdryer
  8. Housekeeping
  9. Daily Room Service
  10. WIFI
  11. Free Breakfast
  12. Single Bed
  13. Tea/Coffee Making
  14. Kitchen
  15. Non-Smoking
  16. Shower - separate

Terms & Conditions

Breakfast is served between 0800 and 1000 in the dining room on the ground floor of the historic Thatched Cottage.

Check-In is from 1600 onwards. We accept check-ins until we close at 2000. Check-Out is by 1100.

COVID-19
We are following UK government guidelines when cleaning, sanitizing and disinfecting our property. Our rigorous COVID-Secure policy has been accredited by Visit Britain.

We are doing everything possible to keep you and our staff safe. This includes the following measures to mitigate the risk of COVID-19:

- masks must be worn inside, unless you are in your room or seated for eating and drinking at breakfast and in the Tea Room and Gin Bar
- protective screen at Reception
- streamlining process for check in and check out
- increasing ventilation
- limiting capacity in public areas
- providing outdoor seating
- robust cleaning and sanitising of all areas
- staff trained on COVID-19 policy and procedures
- hand sanitiser available in public areas
- maintaining 1m+ distancing

Please be patient, please be kind, and help us at this difficult time by following our procedures and keeping a safe distance.

Data
Any data gathered during the course of your booking may be held on computer. We execute appropriate protection of all personal information provided. We would like to hold this data after your visit to be able to inform you of future news and offers. If you would prefer us not to hold this information please let us know.

Damage and Breakages
Very occasionally guests cause damage during their stay such as leaving red wine, coffee, and other stains on the bed linen, towels or carpets. We reserve the right to charge for any cleaning or replacement costs.

Health and Safety
Parts of the Cottage date back to 1627 – the stairs are steep and ceilings low - so please take care!

Pets
We do have dog-friendly guest rooms. Well-behaved dogs are very welcome at the hotel, by prior arrangement only. There is a small charge of £10 per dog per stay, which is charged at check out.

Security and Personal Belongings
While staff do all they can to ensure that guests’ belongings are safe and secure at all times we cannot accept any responsibility for loss or damage to guests’ property in the hotel building, car park and grounds.

Smoking
Smoking is NOT permitted within any part of the Thatched Cottage Hotel. If anyone smokes in a room, or damages a room, in such a way that it affects the next person coming into that room we reserve the right to charge for all costs associated with the guest's behaviour. We reserve the right to charge for resetting the fire alarm, relocating guests, cleaning rooms or any other costs associated with any guest who smokes anywhere in the building or grounds. Please note that offending guests may be asked to leave immediately and may be liable for any outstanding balance of nights booked but not taken through early departure.

Payment Policy

Prices are per room per night including breakfast and all taxes.

Either a written or verbal confirmation of a booking constitutes a legally binding acceptance of a contract. These terms and conditions will therefore be considered as accepted when a booking is made. To secure a reservation we required credit/debit card details - the submission of credit/debit card details also confirms and agreement that payment in the case of cancellation, non-arrival or amendment of a booking may be taken without warning as outlined above.

We accept cash, debit card or credit card.

Schedule of Payment
At the time of booking your booking is secured by credit/debit card or a deposit is taken, with the balance payable at check out.

With bookings made within 48 hours of arrival, the full cost of your stay will be charged to your chosen method of payment. As this is non-refundable and non-transferable, please ensure you have adequate travel insurance in the event that you need to cancel your booking.

Cancellation Policy

Cancellations are only effective on the date received and acknowledged by the hotel. For direct bookings (except bookings specified as non-refundable or of more than 2 rooms), if you need to cancel or move a booking, we can accommodate you without charge so long as notice is given at least 48 hours before your date of check in (or 14 days for bookings of 3 rooms or more). Vouchers may be subject to special cancellation conditions that will be outlined on the voucher. Reservations made through third parties or vouchers are subject to the cancellation policy of the third party they were booked through.

Non-Arrivals: If you do not arrive on the first night of your booking we will wait until 8pm for you. After that we will assume you are not coming. Guests failing to arrive, without notification, will be responsible for a charge equivalent to the total reservation price.

Cancellation with less than 48 hour's notice or curtailment of booking will be charged the total reservation price of the original booking.

Non-refundable bookings will be charged the full value of the reservation and are strictly non-refundable and non-transferable. The above cancellation policy will, therefore, not apply.

Cancellation by Hotel - We would attempt to offer you alternative accommodation. However, if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund. To avoid misunderstanding, we recommend all our guests to insure against cancellation.

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