Varsha Matkar LH EMEA

Terms & Conditions

Check in / Check out time is 12:00 Noon.

Visitors are not permitted in guest room after Mid-Night.

The hotel is not responsible for the safety of any valuable left in the guest room.

Safe deposit Lockers are available free of charge with the Cashier.

I agree to pay all charges incurred by me during my stay in the hotel , and to settle my account once it amounts to [Mention Floor Limit ] unless prior arrangements have been made.

Payment Policy

PAYMENT OPTIONS
We accept: VISA, MASTERCARD, JCB, AMEX, DINERS, CHOICE CORPORATE CARDS, EFTPOS & CASH. In addition we accept pre-established credit approved accounts by the Hotel to charge back.

Credit Cards:
Payments made to the directly to the Hotel by using a credit card attract a surcharge of additional 1.5% [on Visa and MasterCard] 2.5% [American Express, JCB, China Union and Diners Club Card] on the total invoice amount.
A third party wanting to pay for entire or part of charges for a booking must fill out our credit card application form as authority to charge the card which require the card holder’s signature and copy of the credit card and driver’s license. Payments will be processed at check in, alternatively the guests checking in will be liable for all charges. Please use the Credit Card Authorisation Form available for download on this page.

Cheques:
Require prior authorization with Management and must be cleared in our bank account prior to the arrival. No personal cheques will be accepted at check-in and/or during the entire stay. Normally we require 5 to 7 business days for the process of receiving, clearing in our account and entering the cheque amount as credit on to your reservation.

Letter Of Company Authority:
is for Credit Accounts approved by the Hotel only that have been pre-established with the Hotel. To apply for a credit account for a Company, please use the Credit Application Form available on this page. An email is required from the Company’s email address, purchase order if applicable and/or authority on Company letter head to chargeback.

Please see our Booking Information and Check In Terms for related information.

Cancellation Policy

Standard Rate:
The cancellation is free of charge 7 days prior to the date of arrival, after this time we charge you 90% the room rate as cancellation fee, if we could not sell the room more.

Non Refundable Rate:
For the non refundable bookings are no cancellation or changes possible. In case of a cancellation, 90% of the total amount will be charged as cancellation fee.

During the FAIRS we have special cancellation policy:
Free of charge up to 8 weeks perior the date of arrival ( Medica, Drupa 16 weeks), after this time we'll charge 90% the room rate if we could not sell the room.

Group booking ( 3 rooms and more ):
Guests booking more than 2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 60 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90% of the reservation will be charged.