The Whoop Hall

Terms & Conditions

Booking Terms and Conditions
The terms and conditions detailed below apply to all bookings at The Whoop Hall .

Pricing
All prices are per person per night in £’s (unless otherwise stated). All prices include VAT at the current prevailing rate.
Prices are subject to change without notice although your price is guaranteed once you have been given your confirmation letter.

Checking In and Out
Hotel rooms are normally available from 2pm on the day of arrival. Rooms must be vacated by 11am on the day of departure.

Towels
We provide one bath towel and one hand towel per guest for your stay. We kindly ask that you do not take the room towels into the gym or swimming pool.Additonal towels for the pool and gym can be provided at reception for a small fee of £1.00 or you may wish to bring your own additional towels.

Meal Arrangements
The rates include breakfast where we offer a full traditional English breakfast with tea or coffee. Those rates which include a dinner have an allowance allocated towards dining where we offer a choice from our extensive menu. There is no refund for meals which are not taken by guests.

Damage
Any damage incurred by you or your party during your stay in the hotel, will be charged to your credit card.

Special Requirements
Please advise the hotel of any special dietary needs or other requirements including mobility issue’s you may have prior to arrival.

Payment Policy

Deposits
All reservations must be confirmed with a non refundable deposit of £50.00 per room at the time of booking. Except Christmas and New Year where the value of the deposit is £100.00 per room. We would advise for peace of mind, in the unlikely event of a cancellation that you take out holiday insurance.

Final Payment
Prior to the departure of the hotel you will be required to settle your account in full.

Cancellation Policy

Cancellations
The non refundable deposit will be retained by the hotel at all times. If you cancel your booking within 7 days of the arrival date 50% of your full stay is payable to the hotel. If you cancel within 48 hours of your arrival date 100% of your full stay is payable to the hotel. The above charges will only apply for accommodation we are unable to re let.
Cancellation charges will be charged to your credit/debit card.